Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.

Team/Role Overview

As a Program Group Manager, you'll be a core part of the team responsible for delivering and executing strategic programs for Citi's Custody and Fund Services. This role is central to bridge the gap between business, operations, and technology to enhance our product offerings and meet complex client needs.

What you’ll do

Program Leadership & Execution:

• Help drive program management for a key strategic initiative, partnering closely with stakeholders across Product, Operations, and Technology.
• Collaborate with technology and business partners to effectively plan, prioritize, and escalate project deliverables.
• Provide regular updates to senior internal stakeholders.

Product Strategy & Operating Model:

• Take ownership of delivering a consistent and efficient operating model across all Citi regions.
• Develop high-level strategic requirements and documentation, playing an integral role in translating business needs into actionable business requirements or user stories.
• Drive the internal adoption of new technologies and strategic solutions across regions, ensuring all internal stakeholders are educated and aligned on the product vision.

Client & Market Engagement:

• Represent the business by clearly articulating the strategic vision and benefits of the platform to clients, prospects, and consultants.
• Reinforce key product messaging through various channels, including RFP responses and client presentations.

What we’ll need from you

• Deep knowledge of the Custody and Fund Services industry, particularly within Global Custody services and the regulatory landscape in the UK and Ireland.
• A strong working knowledge of the broader securities services’ ecosystem (Front, Middle, and Back Office) is required.
• Proven experience delivering complex data and reporting projects in a technical and business-focused environment.
• Demonstrated experience working on projects involving modern technology, architecture, and infrastructure is essential.
• Excellent ability to establish, build, and maintain effective working relationships at all levels of the organization.
• Strong client-facing, presentation, and communication skills are critical for success in this role.
• Demonstrated ability to work independently as well as part of virtual teams to deliver on strategic outcomes. Strong collaboration, coaching, and organizational skills are a must.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location Full Time Salary Range:

€109,920.00 - €164,880.00

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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This job opening is for an existing job vacancy.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.