CarGurus Reviews
Updated May 20, 2022
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Found 279 of over 307 reviews
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Approve of CEO
Jason Trevisan
52 Ratings
Pros
"In what was a challenging year for everyone I couldn't have been happier to spend mine at CarGurus" (in 32 reviews)
"Free lunch, travel covered, gym, monthly happy hours - the list goes on" (in 26 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
Working with great people, amazing office with all bells and whistles including fully stocked kitchen and catered lunch. Quarterly team outings/ happy hours. Paid extremely well and rewarded very well when target is met and exceeded. Lots of opportunities to earn extra $$$ Mental health is treated as a priority and entire company gets one day off a quarter for self care.
Cons
Sales environment so when it’s good it’s good and when it’s tough it’s tough. Not for the faint hearted, staff turn over seems to be quite high for this reason.
- Current Employee, more than 1 year★★★★★
Pros
I have worked with CG for the last year and I have found them to have a very inclusive culture where they focus on staff wellbeing, I have been challenged and supported to learn more and grow as an individual. They reward hard work. Targets are set high but there is a lot of support and an array of products to sell. If you exceed target you are rewarded for it. The best work life balance I have had in a job yet, if you are structured it is a dream job.
Cons
We are about to move back into the office from being fully remote which will cause some difficulty.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
The product is simple to understand and offers excellent value compared to main competitors. KPIs are very achievable, and a 6-month ramping target is very fair. If you want a job where everyday is different and the culture is fun and challenging, this is the place to be . Management is supportive and leaves you to take responsibility for your own targets and to organise your own day. The office is in a great part of Dublin with free catered lunches and a fully stocked kitchen. Pay and benefits are excellent and ahead of a lot of Tech Companies in Ireland .
Cons
Nothing really other than from June we are back in the office 3 days a week when a lot of the team are now use to full WFH
We appreciate your kind words and are glad you are enjoying our work and culture (as well as our snacks)!
- Current Employee, more than 3 years★★★★★
Pros
Great place to work with super benefits & culture
Cons
Not too many downsides to report.
Continue readingCarGurus Response
Thanks for the feedback. We’re proud of our benefits and culture, and are thrilled they are working for you!
- Current Employee, less than 1 year★★★★★
Great culture, good vibes, relaxed atmosphere, little micro-managing
RecommendCEO ApprovalBusiness OutlookPros
- Easy product to understand and sell - Low KPI's (a handful of 3 minute calls per day for instance) - Very competitive pay and benefits - Commission paid monthly - City centre office provides free breakfast, lunch and snacks daily - Extremely sound management, willing to leave you to your own devices if you put in the work - Great team culture overall, everyone helps everyone and wants everyone to succeed. They are building something special in Dublin
Cons
- Repetitive, cold calling (this is the biggest weakness) - No consultative approach here, pick up the phone and dial! (I get flashbacks of Wolf of Wall Street when I say that) - End of month gets a little stressful with pre 9am meetings every morning to discuss your daily forecasts etc.
Continue readingCarGurus Response
So glad you find our Dublin office and team to be as special as we do!
- Current Employee★★★★★
Pros
Amazing benefits including food. Nice office.
Cons
Seemed to hire anyone. Month to month targets - not quarterly
- Former Employee, more than 3 years★★★★★
Pros
Great group of people to work with. CEO and leadership team very caring. Excellent benefits.
Cons
Tough industry to sell into but if you do the work you get the results.
Continue readingCarGurus Response
Thanks for your kind words and hard work. Recognizing and rewarding Gurus' contributions is hugely important to us and a cornerstone of our culture!
- Current Employee, less than 1 year★★★★★
Pros
Culture, Support, Tools, Communication, Salaries, Benefits.
Cons
Lack of car parking but it is city centre based so thats pretty normal.
- Former Employee, less than 1 year★★★★★
Pros
Great place to work. I really enjoyed working there. The management is exceptional, Wendy was a great mentor and humble with the people. It was the first time I met a Manager VIP who was sitting on the floor with you and called you by name. She really cared about the peeps and the company. The environment was really collaborative and inclusive. Great talented people.
Cons
Unfortunately, covid happens and most of the team members were left home.
- Former Employee, less than 1 year★★★★★
Pros
Good salary. Fun and supportive work environment
Cons
The company sees themselves as a major innovative disruptor to the market. They're not, the product isn't good enough to compete with auto trader. Sales management had no ideas on how to win more business other than make more calls and make more calls.
CarGurus Response
Thanks for your insight. We’re always taking steps to evolve our offerings and user experience. Feedback from Sales team members is critical to helping us do that, and our Engineering and Product teams welcome this collaboration. We hope you were able to pass your observations along!
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CarGurus has an overall rating of 4.2 out of 5, based on over 307 reviews left anonymously by employees. 82% of employees would recommend working at CarGurus to a friend and 74% have a positive outlook for the business. This rating has improved by 8% over the last 12 months.
82% of CarGurus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CarGurus 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.8 for career opportunities.
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