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Guidewire Reviews

Updated 18 October 2018
674 reviews

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4.3
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Guidewire CEO Marcus Ryu
Marcus Ryu
558 Ratings

674 Employee Reviews

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Pros
  • "Good career opportunities, good work/life balance" (in 118 reviews)

  • "Need to work from home for something" (in 30 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Dublin, Co. Dublin
    Current Employee - Consultant in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than 5 years)

    Pros

    - Guidewire offices are clean, have a casual atmosphere, and employees are provided with free snacks and drinks.
    - Management encourages and facilitates employees to progress their professional and leadership skills with clear career paths outlined.
    - Employees have control over their own career path with a lot of internal opportunities available.
    - Guidewire is solving important and complex problems with their products and services.
    - There are office based positions or 80% travel based positions.

    Cons

    - Methodologies are sometimes outdated and it can be difficult to change the internal status quo.

    Advice to Management

    Review project methodologies and processes more frequently and give the development teams on the ground level more of a voice in this area.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - GSC in Dublin, Co. Dublin
    Former Employee - GSC in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Guidewire full-time (More than a year)

    Pros

    Good career opportunities, good work/life balance

    Cons

    Is not close to the city center

  3. "Great company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Dublin, Co. Dublin
    Current Employee - Solutions Consultant in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than 3 years)

    Pros

    It's a good Company and good culture. Very friendly people around and work environment is really good.

    Cons

    Less pay. Very less chance to learn new technologies and very less development work involved in day-to-day work.


  4. Helpful (6)

    "I've lost 2 years of my life there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solution Consultant in Dublin, Co. Dublin
    Former Employee - Solution Consultant in Dublin, Co. Dublin
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Guidewire full-time (More than a year)

    Pros

    Free breakfast.
    Lower than average pay.

    Cons

    Proprietary technology - so it can be really hard to find a job if you spend too much time at Guidewire, especially if it's your first experience.
    Salary is ridiculous.


  5. Helpful (4)

    "GSC Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GSC in Dublin, Co. Dublin
    Current Employee - GSC in Dublin, Co. Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Guidewire full-time

    Pros

    "Wear what you want". Loads of activities. snacks, soda, fruit, showers, bike shed, parking, shuttle from the Rotunda.
    Good hours compared to other places
        Those that get the shuttle arrive at 9:00-9:10 and leave at 5:30(shuttle leaves at 5:40)
    Playstation/XBOX, foosball, pool
    Most people are friendly here.
    GSC get top of the range(though ugly and heavy) laptop. (Everyone else gets a brand new, latest, maxed out MacBook)
    As many monitors as you want.

    Cons

    Very low pay.
    Insane training.
        Training is long, rigid and very hard.
        (tip - learn as much about insurance before starting)
    Toilets can be filthy at times. * Cleaners are excellent, it's just that some workers aren't hygienic.
    Own language - Gosu (very close to java though)

    Advice to Management

    Ryu seems to care about people. Managers are also supportive.


  6. "Great Company to Work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (More than 3 years)

    Pros

    Excellent work Culture, Good Pay

    Cons

    Expanding too fast, which results in teams working in their own silos


  7. Helpful (9)

    "Good company, bad technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Dublin, Co. Dublin
    Current Employee - Solutions Consultant in Dublin, Co. Dublin
    Doesn't Recommend
    Approves of CEO

    I have been working at Guidewire full-time (More than a year)

    Pros

    The work environment is great, as it is the life-work balance. You can work from home when needed. Culture and values are present in every day. Great teammates.

    Cons

    The salary is ridiculous, the technology is something you wont use anywhere else. The company has its own language if you got the integration part is not that bad but in the functional part it is just drag and drop, very boring job. And the upgrade projects are also deadly stressful.
    My manager doesnt care about my career path and what I want to do.
    From the benefits in kind you have to pay 50% of the total in taxes, let's say if the insurance is 2K you will pay 1K of taxes per year, awful. The bonus and all extra you also have to pay taxes.

    Advice to Management

    When a candidate is in interviews, it should be informed of the type f job he/she would be doing. And maybe have two roles one for Integration and another for functional.

  8. Helpful (23)

    "5 years working"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Guidewire full-time (Less than a year)

    Pros

    Good "culture", They do a summer party and Christmas dinner, every three months they choose an employee and award him/her with an amazon discount after one hour of company town hall meeting for everybody. There are more than 30 nationalities working in Dublin, so it is a multicultural environment.

    It is possible to work from home for weeks in case you are from a different country or just one or 2 days if you have any issue at home.

    There is a free bus in the morning and another in the afternoon (but it is not provided by the company).
    Times are flexible, you can arrive one or two hours late, but it is expected that you leave as well those hours later.

    There is a big kitchen with free coffee, snacks, cereals, milk. They bring pizza in the evenings once every two weeks, and sandwiches for lunch only if there are clients visiting the office (basically they buy sandwiches for the clients and whatever is left from them is put in the kitchen for the rest).

    There is a Giraffe kindergarten close by.

    People are friendly and there are pool tables, xboxs and playstations, but they only play FIFA.

    New offices are being opened in Spain, Belgium, Poland.

    Cons

    Commuting is horrible (45 minutes go and 45 minutes return), there is only one regular bus from the city center that leaves every thirty minutes in the morning an another free bus that leaves in the morning which is old and stinky, it is provided by the city and it ussually fails, breaks or doesn't even arrive and also has only one time in the morning and one in the afternoon. The company is used to paid taxis to the employees, but you have to share them and use an arcaic billing system scan the receipt, whatever the price of the taxi is they only provide a limited amount.

    Time is flexible, but due to the buses everybody is forced to arrive at 9am and leave at 5:30pm unless you want to get the regular bus (every 30 minutes) or have a car.

    Salary is below the average, it is reviewed once a year and the increase is ridiculous, like 1K per year in total supposing you got good reviews, they give you a bonus of around 2K to compensate, but it is out of the salary.

    A couple of years ago when the CEO decided to start saving money. Some consequences were:
    -They used to give shares to every new employee, but no more, because they were being diluted (according to CEO own words). But that doesn't stop to keep giving shares to all the managers and Americans, seems that only if you work in EEUU you deserve shares. There are blackouts of three months to garanty that the price doesnt do a nosedive. Every 3 months that blackout is opened for a few weeks and everybody sell like crazy. If you leave the company and did not sell your stock, you lose it, so you are force to sell everything almost immediatelly after leving the company.
    -There used to be Consultant 1, 2, 3 and Senior. it usually took a year from 1 to 2, 2 years from 2 to 3 and another 2 years from 3 to Senior. Now they removed category 3 just to save money, the time is still the same, it takes 4 years from 2 to Senior and a lot of pain and patience. They lie to you saying that you are an "Strong" candidate, but it isn't until you complaint for months that you are promoted. Ironically emails are sent to all the company every month with the new promotions and after a while you realise that faces are repeating themselves from email to email and they are usually Irish.
    -Food and outside activities had been considerably reduced and cheapened, it is impossible to find a banana or a chocolate on a Friday.

    People is dirty, it was necessary to go to the extreme of hiring two cleaners with the only purpose of constantly put dishes in the dishwashers.

    There is a big kitchen with fruits, snacks and coffee, but not real food. During breakfast or afternoon there is always something to eat, but at lunch time you have to order using a catering service or walk to the only "restaurant" (they only have salads, sandwiches, cakes and baked potatoes) at walking distance.

    Training is long, painful and endless. When a new guy arrives he has to spend 2 weeks with the basic training and after that a test exam of 5 hours (YES 5 hours) after that another 2 or 3 weeks more of training with another test at the end, then 2 weeks with one of the products and a demo of one hour with questions about insurance, and when you are done, the cycle starts again up to three times depending if they have some project available for you. It is normal to not start working in anything at all until the third or fourth month after 4 test (5 hours each) and 3 demos done.
    Sadly when you start working you can not consider yourself free of the training. Every 2 years they release a new version of all the products and you are forced by the managers to pass the new exams for those versions, so if you passed the exams (certifications) of 3 of them when you arrived, you have to repeat another 3 tests every 2 years.

    Important: This company does not earn their benefits with the project they develop, they earn it selling licenses to the clients.

    Development is in GOSU, a weird mix between Java and Scala, it is free software but not supported, not even by the company who created it, nobody knows it and nobody uses it apart from them, but when there is an error, you will see the familiar Java messages. It is only a wrapper of Java that internally creates Java classes and .class objects, so it is Java with an awful makeup. The development kit is a tuned copy of Eclipse and IntelliJ, but they feel really proud of that even knowing that it is constantly broken and failing. Compiling one product first time from OOTB (out of the box) could take nearly an hour.

    The methodology is Agile Scrum, if you understand it by everyday meetings of 30 or 40 minutes long were 90% percent of the time is the manager asking you for a greater effort or extra hours in some cases. Sprint plannings take 4 or 5 hours meetings during one or two days consecutivelly, you better get a pillow for those meetings.

    The extra hours are "voluntary" but they are NOT being reflected in the billing and never being paid thanks to an explicit agreement clause.

    Developers must have meetings with clients and must (it is mandatory) do demos (up to 3 hours) of the product to the client after development stage is finished. Testers are external working in India with 8 hours difference and nobody figured out yet how a team of ten people per project can produce only one defect a week of the kind "You missed a coma in that screen title" but do not see the Nullpointers appearing every time you click Next.

    They are hiring lots of graduates and juniors to save money, turnover is high, every week 2 or 3 people leaves the place.

    Once a year there is a "Service Event" which consist in 2 days meetings in an hotel in Washington, Dallas, Chicago or somewhere at that time slot, arriving Thursday night to the place and leaving Sunday morning. If it is the first time you do it could be an interesting experience, but not for a second.

    Every new guy starts on GSC department, the cool stuff is only for the "Development" team, if you want to became a "real" developer and not a consultant prepare yourself to repeat internally all the interview proccess and wait years of lies for an opportunity.

    Advice to Management

    Project managers have no role in the development process other than give absurd commands, lie to clients and push developers. All them should be fired before the company sinks down like a stone in the water.
    There are people that do not organise events, because not everybody can spend their time organising parties, and are not Irish that do a really good job but never get promoted preciselly because they are not Irish or party animals.
    Salaries are low, you have marching orders for hiring the best of the best at the cheapest of the cheapest and that need to change. Move the office closer to civilization.

    Guidewire Response

    21 Mar 2018

    Thanks for taking time to leave this review.

    We are obviously disappointed that you are unhappy with some of the aspects of your role with Guidewire but pleased that you recognise the positive... More


  9. Helpful (4)

    "Enjoyable but can hinder future slightly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Solution Consultant in Dublin, Co. Dublin
    Former Employee - Senior Solution Consultant in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Guidewire full-time (More than 3 years)

    Pros

    Amazing culture
    Hiring process generally seems to hire like minded/skilled people

    Cons

    Specific tech stack (Gosu) makes it difficult for graduates to get work after especially after 3-4 years


  10. Helpful (3)

    "People focused company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Current Employee - Anonymous Employee in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Guidewire full-time (Less than a year)

    Pros

    People are valued here.
    There is some room for progressing your career and learning new things if it's aligned with company's needs of course.
    Somewhat flexible working hours.
    Work from home option.
    Benefits are good.
    Great colleagues.

    Cons

    Sometimes too process oriented as opposed to focusing on what produces the best results. Very often seems like "Operation was successful, but the patient is dead."
    The flat management approach doesn't always work. It slows down decision making and causes a lot of inconsistent approaches for solving the same problem. Loads of reinventing the wheel happening.

    Advice to Management

    Encourage people to be more honest. To be more realistic and open when a failure happens. Everything in this company is presented as success, but in reality not everything is. We need to embrace failure and learn from it more.


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