About the job

As a Customer Engineer supporting our Fraud Defense business, you will help us grow our cybersecurity business by building and expanding relationships with new and existing customers. You will be a trusted advisor to customers and an advocate for our security solutions, providing support to C-Level, security leaders, Cloud security architects, and security analysts using both technical and business skill sets to lead projects forward. You will accompany customers in discovering the technology/solution and consult around the best way to secure and ensure compliance. You will optimize for results when in production, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical security and compliance blockers.
  
• Share in-depth expertise in security, fraud, and regulatory compliance to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, reviewing customer architectures and implementations of web and mobile applications.
  
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  
• Contribute to programs in areas of security, fraud, and compliance with internal teams (e.g., Marketing, Product, and Engineering). Drive enablement internally to create customer best practices.
  
• Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.