Intercom Overview

  • www.intercom.io
  • San Francisco, CA
  • 501 to 1000 Employees
  • 2011
  • Company - Private
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsWorkday, Stripe
Create Comparison

Strong customer relationships are more important than ever. But the scale and nature of online business, combined with rising customer expectations, makes it difficult to build—and keep—those connections. That's why we're here. Sales, marketing, and support teams at more than ...
Mission: Our mission – the change we want to create – is to make internet business personal.

Intercom Reviews

4.3
86%
Recommend to a Friend
98%
Approve of CEO
Karen Peacock
Karen Peacock
64 Ratings
5.0
Current Employee, more than 1 year

"Great place to work"

15 Jul 2022 - Sales Engineer in Dublin, Dublin
Recommends
Positive Outlook
Approves of CEO

Pros

you feel heard, and that you can make a difference
lots of leadership opportunities even if not managerial

Cons

fewer luxury perks when compared to big corporates
See All 213 Reviews

Diversity & Inclusion at Intercom

4.0
(81 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Intercom Reviews and are not edited or altered.

Does there seem to be diversity at Intercom?

...Slow progress on diversity, equity, and inclusion...Read More

Read 2 more responses

Intercom Photos

+ Add Photo
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Intercom Interviews

Experience
Positive45%
Negative36%
Neutral20%
Getting an Interview
Applied online71%
Recruiter15%
Employee Referral6%
Difficulty
3.0
Average
HardAverageEasy

  1. Product Designer Interview

    Anonymous Employee in Dublin, Dublin
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Intercom (Dublin, Dublin) in Jul 2022

    Interview

    This is a sharing on only the screening questions

    I have a second interview with 2 hours in the 2nd round with a design critique and design process review, will be sharing later
    Interview

    Basic Screening Questions - Asked about collaboration with product manager and developers - Why do you want to apply to Intercom - What is your strengths and why - What kind of collaboration environment you're looking for - What kind of working process are you interested in - What's your plan in five years - What's your experiences regarding to building design system

    Answer Question

See All 200 interviews

Company Updates

4 August 2022
KEY NOT FOUND: company-updates.categories.culture
Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem.
Shared image - Building a company to be proud of: Intercom recognized as one of the best places to work
Building a company to be proud of: Intercom recognized as one of the best places to work
www.intercom.com
18 July 2022
KEY NOT FOUND: company-updates.categories.culture
Here's a great chat between our Chief Strategy Officer and co-founder, Des Traynor, and Harry Stebbings of the awesome 20-minute VC podcast - covering a range of topics from the origins of Intercom, to how to succeed as an angel investor. Give it a listen!
Shared image - 20VC: Why Being First Does Not Matter, Why Defensibility on Day 1 Does Not Exist, Three Core Elements To Move into Enterprise Effectively and What Makes Truly Great Product Marketing Today with Des Traynor, Co-Founder @ Intercom - 20VC
20VC: Why Being First Does Not Matter, Why Defensibility on Day 1 Does Not Exist, Three Core Elements To Move into Enterprise Effectively and What Makes Truly Great Product Marketing Today with Des Traynor, Co-Founder @ Intercom - 20VC
www.thetwentyminutevc.com

Intercom Awards & Accolades

  • Inc. Magazine's Best WorkplacesInc.com2022
  • BizJournals / San Francisco Business Times Best Places To Work in the Bay Areahttps://www.bizjournals.com/sanfrancisco/subscriber-only/2022/05/05/best-places-to-work-in-the-bay-area-200.html2022

Popular Careers with Intercom Job Seekers

JobsSalariesInterviews

Intercom FAQ

(37 Questions)

All answers shown come directly from Intercom Reviews and are not edited or altered.

See questions about:

What is health insurance like at Intercom?

...Benefits in Dublin are good (health insurance, travel etc)...

31 May 2020

Read more

People Also Ask about Intercom

Employees rate Intercom 4.3 out of 5 stars based on 213 anonymous reviews on Glassdoor.

To get a job at Intercom, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Intercom and prepare for tough questions.

Overall, 86% of employees would recommend working at Intercom to a friend. This is based on 209 anonymously submitted reviews on Glassdoor.

45% of job seekers rate their interview experience at Intercom as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Intercom.

82% of employees think that Intercom has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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