Intercom Overview

  • www.intercom.io
  • San Francisco, CA
  • 501 to 1000 Employees
  • 2011
  • Company - Private
  • Computer Hardware & Software
  • Unknown / Non-Applicable

Strong customer relationships are more important than ever. But the scale and nature of online business, combined with rising customer expectations, makes it difficult to build—and keep—those connections. That's why we're here. Sales, marketing, and support teams at more than ...
Mission: Our mission – the change we want to create – is to make internet business personal.

Company Updates

January 5, 2022
KEY NOT FOUND: company-updates.categories.company-news
Hear from incredible leaders, both within Intercom and further afield, on this very special episode of the Inside Intercom podcast. We look back on some of the most fascinating insights, business learnings, and reflections shared with us in 2021. Listen or read a transcript here.
Shared image - 2021 in conversation: Learnings from the podcast
2021 in conversation: Learnings from the podcast
www.intercom.com
December 16, 2021
KEY NOT FOUND: company-updates.categories.careers
We're hiring! Read this story in the Irish Times to hear from our co-founder, Des Traynor, talking about our trajectory and our goals. We're hiring aggressively with open roles in all of our offices - why not take a look at our Careers Site and see if there's one for you. https://www.intercom.com/careers
Shared image - Intercom to create 150 new jobs at Dublin HQ
Intercom to create 150 new jobs at Dublin HQ
www.irishtimes.com

Why Work With Us?

What we do...

Strong customer relationships are more important than ever, but the scale and nature of online business means it's harder than ever to create personal connections with customers.

That's why we created the world's first Conversational Relationship Platform — to help businesses build better customer relationships through personalized, messenger-based experiences.

Read about the vision of our CEO, Karen Peacock, as she talks to Techcrunch after her promotion from COO.

 Who we are...

We’re a team of lifelong learners. We like being creative and logical. And we celebrate accomplishments, big or small. Come see for yourself.

Why we do it...

We do this work because we ourselves are people and appreciate the human relationships that make life great. If we can add that more places, we will.

Intercom Reviews

4.3
85%
Recommend to a Friend
96%
Approve of CEO
Karen Peacock
Karen Peacock
38 Ratings
5.0
Current Employee

"Great Company"

Jan 15, 2022 - Account Manager
Recommends
Positive Outlook
Approves of CEO

Pros

Great product and great people!

Cons

None that I can think of
See All 172 Reviews

Intercom Photos

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Intercom photo of: MISSING VALUEIntercom photo of: MISSING VALUEIntercom photo of: MISSING VALUEIntercom photo of: MISSING VALUEIntercom photo of: MISSING VALUEIntercom photo of: MISSING VALUEIntercom photo of: MISSING VALUE

Intercom Interviews

Experience
Positive44%
Negative38%
Neutral18%
Getting an Interview
Applied online70%
Recruiter16%
Employee Referral7%
Difficulty
3.0
Average
HardAverageEasy

  1. Software Engineer Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview

    Interview

    Had a coding interview and a behavioural one back to back. Coding was amazing. Behavioural I felt judged. They said they'd come back in 1-2 days but it's been a week and they ignored my follow up email. Very unprofessional ghosting.
    Interview

    "Tell me about a project that got stuck" then when I told them about a project that did get stuck, blamed me for being passive and not turning it around by myself.

    Answer Question

See All 181 interviews

Intercom Awards & Accolades

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