Intercom Reviews

Updated Jan 15, 2022

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Found 166 of over 171 reviews

4.2
84%
Recommend to a Friend
95%
Approve of CEO
Intercom CEO Karen Peacock
Karen Peacock
37 Ratings
Pros
  • "Intercom has an excellent culture with strong values we live by(in 42 reviews)

  • "As a result, there are a lot of great people working here(in 13 reviews)

  • Cons
  • "Intercom is great at underpaying overqualified workers(in 16 reviews)

  • "Growing pains you see in a usual startup(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great Company

      Jan 15, 2022 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product and great people!

      Cons

      None that I can think of

      Be the first to find this review helpful
    2. 5.0
      Current Employee

      Great company

      Jan 1, 2022 - Customer Support in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great values and people and very competitive pay

      Cons

      International remote work isn’t available at the moment

      Be the first to find this review helpful
    3. 5.0
      Current Employee

      Amazing company

      Dec 20, 2021 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are amazing and the culture is fantastic

      Cons

      Nothing, everything is really great

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    4. 5.0
      Former Employee, more than 5 years

      Loved it

      Nov 15, 2021 - Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product, great people, great business trajectory

      Cons

      It's very big now! That wasn't for me

      Continue reading
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    5. 5.0
      Former Employee, more than 1 year

      Hands down the software engineering job in Ireland

      Aug 24, 2021 - Product Engineer in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Amazing coworkers - Strong leadership - Impactful work on a loved product

      Cons

      - Hard to get opportunities outside your level

      2 people found this review helpful
    6. 5.0
      Current Employee

      N/A

      Aug 23, 2021 - Sales in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and fun people to work with

      Cons

      None come to mind right now

      1 person found this review helpful
    7. 5.0
      Former Employee, less than 1 year

      Amazing place to learn and grow

      Aug 26, 2021 - Technical Recruiter in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent benefits and amazing products, whist also working.g with some amazing bright and inclusive folks.

      Cons

      None that I can think of.

      Continue reading
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    8. 5.0
      Current Employee, more than 1 year

      Great people to work with

      Jun 27, 2021 - Product Education Manager in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great hiring process, everyone I worked with is someone I'd prob go for a pint with

      Cons

      As company moves towards going public its becoming less about making Internet business personal and more about making them dollars

      1 person found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Great company

      Jun 25, 2021 - SDR- Outbound in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning, support, culture and career development

      Cons

      Hard to unwind remotely sometimes

      Continue reading
      1 person found this review helpful
    10. 3.0
      Former Employee

      Ok

      Jul 7, 2021 - Product Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smart people, interesting projects, challenging.

      Cons

      Long hours, not remote friendly.

      1 person found this review helpful
    Viewing 1 - 10 of 166 Reviews

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