eBay Reviews | Glassdoor.ie

eBay Reviews

Updated 16 Aug 2019

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Found 2997 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
69%
Approve of CEO
eBay CEO Devin Wenig
Devin Wenig
802 Ratings
Pros
Cons
  • "Work life balance is very tough to manage/achieve in spite of flexibility for working hours(in 127 reviews)

  • "Inconsistency in decision making, especially at senior level(in 99 reviews)

More Pros and Cons
  1. Helpful (1)

    "Great company, amazing people & plenty of career opportunities..... if you work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader - Customer Experience in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time for more than 5 years

    Pros

    Honestly, forget about the general public perception of the eBay brand (especially when you consider them against Amazon), this is an amazing company to work for! Working here will set you up for success should you move on internally or to other companies as I did. eBay Ireland gave me the opportunity to grow to people leader & manager of several different departments, always learning from all the very smart people...

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    Cons

    If you are the type of person that requires constant praise & recognition for ‘basic’ performance, then eBay is not for you. If you expect targets not to change, eBay is not for you. If you don’t like shift work, eBay is not for you. If you don’t like fast paced, eBay is not for you. If you get easily annoyed when others work harder than you and achieve promotions ahead of you, eBay is not for you. If you...

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    Advice to Management

    As a former employee now working in other ‘big tech’ companies, the eBay leadership in Dublin do an amazing job, of which, other companies could learn loads from. Continue listening to employees, continue having the customer & employee at heart and continue to hire (internal & external) exception talent. It’s this expertise & talent that sets eBay apart from almost all other companies. My only real advice...

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    eBay2019-01-08
  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Human Resources in Dublin, Dublin
    Recommends
    Approves of CEO

    I have been working at eBay full-time

    Pros

    Great benefits and great company to work for. They are human.

    Cons

    Every comany has cons in ways but nothing major to say here

    Advice to Management

    Has come a long way in recent years.

    eBay2019-07-07
  3. "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at eBay full-time

    Pros

    The people were great and that's about it

    Cons

    Mentally draining. No assistance from management. Constantly scrutinised to answer calls. Constantly monitored. You had to select an offline status just to go to the bathroom and was questioned when it was more than a few minutes. Extremely overworked and under appreciated

    Advice to Management

    Listen to team mates, they know more than you

    eBay2019-08-09
  4. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at eBay full-time for less than a year

    Pros

    Great teams of people

    Cons

    No time at all for admin between calls to look after customers

    Advice to Management

    Appreciate that good customer service needs back up admin time to support the customer . Not giving staff this time gives creates a poor image of the Customer Representative and Ebay itself

    eBay2019-06-28
  5. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time for more than a year

    Pros

    Work life balance. Management.

    Cons

    Can be lack of opportunity

    eBay2019-06-18
  6. "Great people juggling a 100 priority cause everything’s a priority right away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eBay full-time for more than 8 years

    Pros

    Great people diverse inclusive empowering opportunities environment

    Cons

    Always adding to your workload leaves you stretched and feeling like your people aren’t your priority

    Advice to Management

    Automate stuff and move away from manual review especially when reducing online targets

    eBay2019-06-12
  7. "Scoial Media & Community Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Approves of CEO

    I have been working at eBay full-time for more than 8 years

    Pros

    Great values and Carree Opportunities

    Cons

    Location is a bit far form City Center

    eBay2019-06-03
  8. "Coach"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Performance Coach 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at eBay full-time for more than 10 years

    Pros

    Good hours Great benefits Grow in the job

    Cons

    None I can think of

    eBay2019-05-23
  9. Helpful (2)

    "M2M Teammate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - M2M Agent in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook

    I have been working at eBay full-time for more than a year

    Pros

    Co-workers are nice and are the best thing about the place.

    Cons

    1.Modern day slave shop 2."Leadership" team don't want to listen to suggestions 3. No chance to develop 4. Constantly busy. Never used to be like that. 5. Mental health is unheard of 6. New stats (recontact rate) are outside of your control. 7. Everyone has a poor opinion after the first few months 8. No work/life balance. eBay is your life.

    Advice to Management

    Listen to your staff. Hire more people. Over 75% have left and have not been replaced. Stop outsourcing work only to have us clean up their mess.

    eBay2019-06-20
  10. "crap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at eBay full-time for less than a year

    Pros

    none none none none none

    Cons

    everything everything everything everything everything

    Advice to Management

    leave

    eBay2019-06-11
Found 2997 reviews