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eBay Reviews

Updated 29 May 2023

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Found 4,567 of over 5K reviews
4.1
81% Recommend to a Friend
eBay CEO Jamie Iannone
84% Approve of CEO

Found 4,446 of over 5K reviews

4.1
81%
Recommend to a Friend
84%
Approve of CEO
eBay CEO Jamie Iannone
Jamie Iannone
790 Ratings
Pros
  • "Great benefits; culture; great work life balance; culture is good(in 174 reviews)

  • "Good culture and work environment(in 168 reviews)

  • Cons
  • "some times work life balance not good(in 161 reviews)

  • "decision making is cumbersome (almost too collaborative)(in 126 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    What people are saying about eBay

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    Product Management

    1y

    works at 

    Uber Technologies Inc

    I just got an offer for a PM role at eBay. I don’t have an Eng background and I’ve never had a PM title within tech, although my previous roles involved a lot of PM-type work. So effectively this would be me “breaking into” product management and finally having the title. I think this could open a lot of doors but I’m very hesitant about eBay. It’s obviously not a “hot” company right now and I’m not sure how respected it would be for getting other PM jobs in the future. Should I make the jump?

    24

    6 Comments

    Tech

    973.7K Members 

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    1. 5.0
      Current Employee, less than 1 year
      Featured Review

      It's Amazing

      2 Jan 2023 - Category Trading Advisor in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredibly supportive environment Lots of opportunities to grow and evolve Plenty of different roles you can move into if you grow bored of your own

      Cons

      None that I can see at the moment

      Continue reading
      Be the first to find this review helpful
    2. 5.0
      Former Employee, more than 8 years

      Great Place To Work

      12 May 2023 - Customer Operations Supervisor in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Place To Work, Great staff engagement,

      Cons

      None, Nothing bad to say

      Be the first to find this review helpful
    3. Join the eBay team
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    4. 1.0
      Former Employee, more than 1 year

      Think twice before joining

      4 Apr 2023 - Customer Support in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent corporate structure, with the usual perks and added benefits of being able to fully work remotely.

      Cons

      The level of incompetency is astonishing, especially from the management structure. The current TL is under qualified for her role, being a temp for a long time and not succeeding to move to perm. Constantly dealing with urgent issues, nothing end being done properly. Senior management decided to increase our portfolio by 60%, a project that had been discussed for months prior launching. We were not made aware of such an increase and change of process: The day this went live, we received so many calls and emails that even our TL asked us why we had so many dropped calls...while she was aware the change was coming. The irony was obviously lost somewhere: No leadership, planning, communication. Management 101 to be honest. All in all, shocking experience: Extremely bad and old tools, vague processes, moved from a inbound sales-ish role to full on support role with zero communication, very poor management in general, which is applicable to the N2 since he's more interested in getting exposure by posting charity events in slacks than actually working on his role...you better think twice before joining this team.

      Continue reading
      1 person found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      Good place to work

      22 May 2023 - Trust and Safety Specialist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent salary/ptos count/benefits, chill environment, chance to work from home permanently

      Cons

      Not always leading for organization

      Be the first to find this review helpful
    6. 1.0
      Former Employee

      Bad for mental health

      15 Mar 2023 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company pays very well Training provided

      Cons

      Job was in Republic of Ireland option not there. If your happy for people to scream and abuse you on the phone all day long for errors they made as they chose to buy or sell here then this is the job for you. So bad for your mental health you have to deal with the abuse and can't disconnect until 3 warnings are given which is impossible when you can't get a word in. The surveys that customers can leave you to view are so awful and deflating. Not acceptable for any company to let members of the public speak to their agents the way they do its disgusting I used to come off calls crying and shaking its not worth the money. Members of the public should be penalised by eBay for talking to people like that my confidence is gone thanks to this job. Don't work for them unless your made of stone.

      Continue reading
      5 people found this review helpful
    7. 1.0
      Current Employee, more than 5 years

      Ebay In Ireland is racist and do not give any progression to Non Irish.

      8 Apr 2023 - Annoyomous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sick pay , 5 week paid holidays

      Cons

      Team leaders make stories in 121 and that they will support in devloping you or your carrer but they never do . They reject you every time they get an opportunity for growth . They only give an opportunity to Irish who are in their group only. Ebay Ireland is fully of -: Neoptisim Favortism Racism They say that they are diversified inclusive etc but they are non of it. They want to pull your leg every time they get an opportunity.

      Continue reading
      Be the first to find this review helpful

      eBay Response

      Talent Marketing Lead

      We are very sorry to hear about your experience in our Ireland office. The actions that you've stated here go against what we believe as a company. As a current employee, we would highly recommend contacting People Experience if you feel like you have been discriminated against in any way. If you feel like sharing more with us through this channel instead, please email glassdoorfeedback@ebay.com and we can direct you to the appropriate resources.

    8. 2.0
      Former Employee, less than 1 year

      Managed Payments

      15 May 2023 - PAYMENTS in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pretty good employee benefits from day 1

      Cons

      MP was poorly thought out leaving employees stressed and overworked

      1 person found this review helpful
    9. 5.0
      Current Employee, more than 1 year

      Love my job

      7 May 2023 - Trust Teammate in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, work life balance, benefits

      Cons

      None that i can think of

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Former Employee, less than 1 year

      Grand place

      19 Apr 2023 - Payments Specialist in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary is great Can be really supportive

      Cons

      No real cons except can be difficult at times to get days off but not often

      Be the first to find this review helpful
    11. 3.0
      Current Employee, more than 5 years

      Good benefits, bad work

      10 Apr 2023 - Customer Service Representative in Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employee benefits, good facilities

      Cons

      Very hard to progress unless you are pals with the higher ups. Very mentally demanding and draining. Way too many stats that are just unrealistic

      2 people found this review helpful
    Viewing 1 - 10 of 4,446 Reviews
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    eBay Reviews FAQs

    eBay has an overall rating of 4.1 out of 5, based on over 5,445 reviews left anonymously by employees. 81% of employees would recommend working at eBay to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, eBay employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at eBay. This rating has improved by 1% over the last 12 months.

    81% of eBay employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated eBay 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

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