I worked at eBay full-time (More than 5 years)
Honestly, forget about the general public perception of the eBay brand (especially when you consider them against Amazon), this is an amazing company to work for! Working here will set you up for success should you move on internally or to other companies as I did. eBay Ireland gave me the opportunity to grow to people leader & manager of several different departments, always learning from all the very smart people around me.
eBay may not be a market leader when you compare them to their competitors, but that very reason makes eBay a great place to work & grow your career. They are always looking to innovate and compete with the likes of Amazon, so every opportunity to add value to customers or makes changes on site are greeted with positivity and you get the opportunity to work & implement meaningful projects. As a former employee, it still makes me excited to see changes on the eBay site that my customer support team and I conceived, actioned & implemented.
Another great pro is the people, and not just because they are all nice people, but the talent in different areas of the business is at another level. It’s only when I left eBay I realised other ‘big tech’ companies operate very differently. I currently work in a big name tech company, whose turnover is 10x of eBay’s, but internally, teams only do a fraction of work & innovation that eBay does. Plus, the people in other tech companies are of a different calibre to eBay. You get praise & recognition for driving real change & value. I only see most of the Pro’s after I left eBay.
If you are the type of person that requires constant praise & recognition for ‘basic’ performance, then eBay is not for you.
If you expect targets not to change, eBay is not for you.
If you don’t like shift work, eBay is not for you.
If you don’t like fast paced, eBay is not for you.
If you get easily annoyed when others work harder than you and achieve promotions ahead of you, eBay is not for you.
If you compare eBay to other tech companies, eBay is not for you.
If you work hard, have a great passion for customer service, and not afraid to take intelligent risks, then eBay is for you and trust me, you will learn loads when you put the work in. Nearly 2 years after leaving eBay and I’m still using what I learnt at eBay in my current company.
Advice to Management
As a former employee now working in other ‘big tech’ companies, the eBay leadership in Dublin do an amazing job, of which, other companies could learn loads from. Continue listening to employees, continue having the customer & employee at heart and continue to hire (internal & external) exception talent. It’s this expertise & talent that sets eBay apart from almost all other companies. My only real advice which annoyed my during my time there, is the very small population of TLs that talk a great game to senior LT but operate a different game day to day. Still some of those folks there today and I would feel sorry for the team some of these TLs manage.
I applied online. The process took 3 weeks. I interviewed at eBay (Dublin, Co. Dublin) in August 2014.
Fairly quick, thorough background check. I guess I applied at the right time because I heard for some people the process took much longer, or they were contacted a few months after they sent in their application.