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Salesforce Reviews

Updated 15 January 2019
4,397 reviews

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4.4
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Salesforce Co-CEOs Marc Benioff and Keith Block
Marc Benioff and Keith Block
55 Ratings

Employee Reviews

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Pros
  • "Great work/life balance (Outside of sales it seems)" (in 334 reviews)

  • "Salesforce is a great corporate citizen with their 1-1-1 pledge" (in 131 reviews)

Cons
  • "Work life balance is hard if you don't meet targets" (in 219 reviews)

  • "Being a remote worker can be tough as you are a bit on your own to build relationships in a fast paced environment" (in 87 reviews)

More Pros and Cons

  1. Featured Review

    "Working as BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Dublin, Co. Dublin
    Current Employee - Business Development Representative in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    - Team spirit and company values
    - Salaries
    - Career Development
    - Benefits
    - Integration
    - Customer Centric with a very good consideration of the Sales Reps and their work

    Cons

    - Location in Dublin (not in the city center)

    Advice to Management

    - I know it is hard but try your best to be fair in the territory spliting for your sales people


  2. Helpful (1)

    "Genuine People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Dublin, Co. Dublin
    Current Employee - Senior Recruiter in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Really down to earth, hard working environment that lives up to the values. Great, thoughtful leadership.

    Cons

    No cons at the moment.

    Advice to Management

    Keep it up

  3. "Unbelievable company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Dublin, Co. Dublin
    Current Employee - Program Manager in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    This company is phenomenal. They really do go so far out of their way to do the very best they can for their employees

    Cons

    Is literally nothing they can do better

    Advice to Management

    Keep on doing what you are doing!


  4. Helpful (1)

    "TECHNICAL SUPPORT TRIAGE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Traige in Dublin, Co. Dublin
    Current Employee - Technical Support Traige in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Salesforce is number 1 workplace in Europe.
    Salesforce is a pleasant environment in which i will be able to expand or develop my knowledge and grow professionally.

    Cons

    Technical support support triage
    Technical support specialist


  5. "Absolutely amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Specialist in Dublin, Co. Dublin
    Current Employee - Customer Success Specialist in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Super friendly and helpful people
    Managers very understanding
    Life-work balance big time
    Great benefits in addition to a very generous pay
    Loads of time off and opportunities to volunteer
    Career growth opportunities

    Cons

    Big company, so things change a lot and sometimes there's a mess, but that's a given in big companies.


  6. Helpful (1)

    "Associate Success Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Success Agent in Dublin, Co. Dublin
    Former Employee - Associate Success Agent in Dublin, Co. Dublin
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Salesforce full-time (Less than a year)

    Pros

    Benefits like: Free snacks, coffee, tea and soft drinks, cold breakfast options (cereals and toast), health insurance (mediocre), pension plan.
    Education option: Salesforce has it's own online learning program "Trailhead" and everyone can learn from there as much as they wish. Certificiations are paid by the company but within a contingent.
    Volunteer work: 7 days per year and per person available to do volunteer work which is well organized.
    It is easy to make contacts with people from other teams during volunteer work.

    Cons

    Certifications are paid by the company but the pressure of passing the examen is high. No help or assistance for the exam preparation. One has to ask others for links or material to prepare for the tests.
    Politics especially in the upper management as most of them are already working there for many years. Hard work or extra is not supported and shut down while people with low performance get promotions just because they are friends with the manager.
    No carreer progression, at least not as Associate Success Agent. The interview questions are easy to pass and one finds him/herself hired within a short period of time. There is a high tournaround in this team, for a reason.
    More than one person is hard to deal with.

    Advice to Management

    Review the upper management and cut out the dead meat. There are many people who do not perform for many months or even years and are not committed to the company goal. Face the real problems within your company instead of putting so much effort in window dressing to make this company look like it is better than any other.


  7. Helpful (1)

    "Great People make the Deal"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    amazing people in this company

    Cons

    slowly corporate structures overshining ohana culture

  8. Helpful (1)

    "Blue Chip with big potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDR in Dublin, Co. Dublin
    Current Employee - BDR in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Reputation
    Potential to earn money - if you know how to play politics
    Great gameification
    Excellent, industry leading product
    People/ Culture:
    Very smart people with strong backgrounds in Dublin (less in countries)
    Cool atmosphere inside the office
    Very collaborative

    Cons

    Oracle 2.0 in terms of politics
    Many promises without any content
    Invisibility into management processes and decisions
    Generally not competitive salary within Dublin
    Office:
    - far outside the city
    - No assigned desk (about 5% work on the floor/ in the kitchen/ the staircase - you name it)
    - No canteen (two microwaves per floor)
    - No gym/pool etc. facilities
    every 6th BDR is not paid according to comp plan (you simply do not receive your commission and no replies to cases - you might get your commission 6 months later)
    -imbalanced territories (always the same territories on top of the dashboard on all levels)
    - For the DACH team: Congratulations to your recent top performing month with more than 30% of the reps hitting their target
    They will tell you a lot about career and progression but do not necessarily walk the talk

    Advice to Management

    Follow the talk
    Stick to your own rules
    Play transparent and honest
    Pay your staff according to contracts
    Make it fair
    Improve on-boarding process

    Salesforce Response

    7 Jan 2019 – Linda Aiello, SVP International Employee Success

    Thank you for leaving your review, we appreciate your feedback. If there are any issues with your compensation, please let us know right away by filing a ticket in concierge. Regarding the other... More


  9. "Just starting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Agent in Dublin, Co. Dublin
    Current Employee - Customer Success Agent in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    Benefits and compensation look amazing
    Everybody involved in the Interview process I spoke too was really excited about SFDC as an employer
    Really accommodating with times
    Education reimbursement from day one.

    Cons

    None so far that I found.


  10. Helpful (1)

    "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Dublin, Co. Dublin
    Current Employee - Business Development Representative in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time (Less than a year)

    Pros

    * I've worked in a few companies at this point and I can honestly say I love this company.
    * Great culture with an inclusive nature to it.
    * Management are great and look for your insight as much as possible.
    * You work hard. We have A LOT of products that need to be sold and so the learning curve is steep. In this vein its obvious why its generally known that having Salesforce on your CV basically guarantees you a good job in sales in pretty much any company of your choosing should you ever decide to leave.

    Cons

    * As mentioned the learning curve is steep. It can become overwhelming at times in terms of learning the products but also trying to perfect your sales technique. The support structures are there but if you are previously unexperienced in tech sales (like i was) there will be days when you feel a lot of pressure.

    Salesforce Response

    5 Nov 2018 – Linda Aiello, SVP International Employee Success

    Thanks for the great feedback! We're glad to hear you're enjoying being here as much as we enjoy having you part of the Ohana. Should you have any suggestions for improvement in future, I recommend... More