Salesforce Employee Reviews about "middle management"

Cons

Unpredictable hours, cyclical with high demands in Q4, YMMV by department. Advancement-hungry middle management can apply unnecessary pressures and derail individual trajectory in many ways. Potential for short-term outlook to negatively impact book of business long term. Top down management principals need to better discriminate by market segment.

Cons

Far too many to list. Middle management aside from two people are mindless drones who don't care about your well-being and reduce you to a metric. Impersonal bad stereotypes of the types who live out in Hillsboro. Constant pressure to drive down the backlog so we can fire outside vendors from assisting the company with the work. Mindless training that is both insulting and redundant for people who have worked longer than 4 months with cases. Bloviated executives who think they're rewriting the internet but in reality take 'trends' like wearable technology that tracks fitness and builds some silly api for salesforce to make your fitness goals a company competition. Acts like they invented the cloud, which btw has been in existence as long as the internet has existed. Cloud= cluster of servers that off load the processing of a computer. Software is stuck in the early 2000s in terms of design aesthetics and UI. For a billion dollar company they are getting away with murder with how clunky and inefficient the system works, but they would rather hire an army of customer reps than hire some competent programmers to improve the system. Unethical policies regarding promising Indian immigrants the golden ticket of a green card, yet in reality just use them as work/coding horses to pump out mediocre programs. Fail to see any real innovation within the company, but loves to ride off the innovation of other companies and then celebrate it as their own success story. I think this company relies upon the ignorance of businesses to buy into systems simply cause they're easy to access, not at all easy to use. Yes a cloud based, internet system is easier to login, but salesforce is an unequivocal mess of a company, both from a software standpoint and internally. They make lots of money, yes by that metric they're successful, but should not even be considered in the top 100 of tech companies worldwide because they lack any TRUE VISION.

Cons

But middle management spoiling the culture created by top management. Middle management seems to fight with each other for wrong reasons. Company has grown big and the middle management does not know how to handle it. Re-orgs happens without a reason and the new management whoever joins tend to shakes good amount of teams without knowing what they are upto and how it will impact the company and individuals. No clear communication on the changes and re-orgs.

Cons

Middle management needs improvement Internal career growth has not be good - I see a lot of hiring of middle management from outside instead of growing internal people Priority changes frequently at the lower level even with a clear big picture at the top Lots of political land mines to navigate Work life balance is given lip service but must be defended by the individual (probably related to poor middle management)

Cons

- stingy w/ RSU refreshes - although few, the bad apples can be toxic - middle management in some business units are more interested in power grabs and their own internal optics than doing the work

Cons

ORACLE 2.0 -This terminology has been tossed around a lot thorough out these reviews. I view the Oracle effect on Salesforce through the following: 1) Middle Management -This is probably the worst part of Salesforce. These 'managers' have been placed into these positions as the company grew too quickly. Salesforce will take Account Executives and place them into management positions without previous coaching/mentor experience -As a result, many (not all) of these managers will bastardize AEs. They are very quick to through AEs under the bus to save their image. -These managers have no skills at coaching, helping, or mentoring. -I have personally been involved in one-on-one meetings where I have experienced a manager insulting myself and my work. I have witnessed AEs quit after one-on-one meetings as their manager pushed them beyond limits. -I have also witnessed managers insult clients. If the client 'pushes a deal' outside of the month it is forecasted, managers will become overly aggressive with the client to pull it back. Sometimes this tactic works, but it upsets the client and destroys future relationships. -Middle management will pick their favourite AEs and provide everything possible to ensure their success. 1.5, 2, 3x territories. Providing the best territories to their favourites. -I left Salesforce as my manager was insulting, rude, aggressive, upsetting to clients, and deceiving. They were not a coach, mentor, or visionary. 2) Territory Management -As stated in the Middle Management section, some AEs will get 1.5, 2, or 3x the territories -Management will tell you that each territory is cut evenly (laughable). So if an individual has 2x territories, they should have enough business to close 2x monthly quota -Even though these lucky AEs have double the territories, your monthly quota is equal to theirs -If these lucky individuals sell 50% of plan in each territory (making up 100%) and you hit 98% of your plan, middle management will act like these individuals are the next Glengarry Glen Ross. Middle Management won't even give you a pat on the back. -It is unfortunate to witness some individuals burn out quickly because they have to work 10x harder in a single territory as others have 2 or 3x territories with the same quota. 3) Transformation of the AE Role -When I first started, AEs were viewed as 'consultants' with your clients. Your objective was to thoroughly work with your clients to uncover opportunities, manage the projects, and develop thorough business cases. Most importantly, we were to know our clients' business inside and out. -The AE role has now changed into a business development rep. -Middle management will have you call blitz your clients (which they clients get annoyed with), try to identify an opportunity, then pass it to a co-prime (Pardot, Data.com, Service Cloud, Desk). -The AE no longer works throughout the sales cycle. Management seeks to make the AE role into a transactional based environment -This is upsetting to anyone who enjoys relationship selling. -Many clients are becoming annoyed with the various AEs and Co-Primes continually connecting with them. 4) Quick Wins Now vs. Strategic Larger Deals -Management is so focused on monthly quotas that they will push AEs and clients into decisions before the sales cycle is complete -This could negate larger strategic deals as the client gets a 'band-aid' fix.

Cons

Middle management not very impressive

Cons

- Arrogant local management - middle management not at the level of senior international management... by far - middle management under pressure and unable to canalize it and transform it in motivation. - poor work-ethic of middle management who cover its ass ... at the expense of their team.