Working at EXL Service |

EXL Service Overview

New York, NY (US)
10000+ employees
Company - Public (EXLS)
€500 million to €1 billion (EUR) per year
EXL works as a committed team, with one goal: to give our client the power to transform – to move from playing catch-up to outperforming.

We're not content to just help our clients adapt to change - We embolden them to lead the ... Read more

Mission: We believe there is always a better way. We look deeper, we find it, and we make it happen.

EXL Service Reviews

  • "favouritism unlimited..i wish i could give red couloured stars in the rating"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EXL Service full-time (More than a year)


    have a variety of projects under their kitty


    favouritism unlimited, baised behaviour towards employees
    If you can run behind your superior (doing personal favours and ...) (without logic )EXL is the place where you can become a VP in a couple of years.

    Advice to Management

    To the higher management (a blunt feedback)
    Please try and read the emails written to you about the bad things happening in your company. It helps clean off dirt sometimes. The surveys and reviews you guys get done about your managers/AMs etc, which ideally are filled by the associates, are checked by those AMs/Managers etc and then the associate's job is at risk.

See All 1,873 Reviews

EXL Service Photos

EXL Service photo of: EXL's New State-of-the-art Headquarter
EXL Service photo of: EXL's New Headquarter
EXL Service photo of: EXL's New Headquarter's Interior
EXL Service photo of: We associate to touch lives, Volunteering to make a Social Impact, with our clients. #CorporateSocialResponsibility #FindABetterWay
EXL Service photo of: Welcoming the Christmas and the New Year with positive vibes
EXL Service photo of: #EXL awarded as the “Most Sustainable & Environment friendly organization of the year 2018”, for doing business sustainably, caring for environment, and conserving natural resources
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EXL Service Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Corporate Trainer Interview

    Anonymous Employee in Pune (India)
    Accepted Offer
    Easy Interview


    I applied through an employee referral. I interviewed at EXL Service (Pune (India)).


    I was called for a wrong profile first and then received another call a couple of days later. I was told to reach in an hour. The recruiter was dressed in shabby jeans and a t-shirt with slippers. It was a horrible first impression.

    I was then interviewed by her and the training manager and asked to prepare a presentation in 15 minutes. Normally you get a few days. When asked for a topic they said I could choose whatever I wanted.

    Fifteen minutes later as I was about to begin, the manager asks me to change my topic and give an impromptu presentation.

    Though j got selected and joined, this was something that I didn't like and brought it to the managements notice.

    Interview Questions

    • You were born abroad. What if you choose to relocate for better career opportunities?   1 Answer


    No negotiation entertained and I didn't push too much because then I really needed the job.

See All 563 Interviews

EXL Service Awards & Accolades

  • Sep 24: Leader in Business Process Transformation through Robotic Process Automation and Artificial Intelligence, NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) for Business Transformation, 2018
  • Aug 16: Leader Placement and Star Performer for third consecutive year in Analytics BPS, Everest Group PEAK Matrix™ Assessment (for Analytics BPS), 2018
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