U.S. Bank Reviews

3.2

46% would recommend to a friend

(12,071 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

12K reviews
1.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Lots of freedom meeting with clients and traveling.

Cons

The most aggressive sales culture I’ve ever witnessed. They will let you go if you don’t meet quotas within a quarter. Very unrealistic and not worth the headache. RM’s and employees in general there are incompetent, it was actually insane, the reason for that is the high turnover they have so only the Incompetent stay there.

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Set schedule and weekends off

Cons

This used to be a great place to work, but after Gunjan Kedia took the reins, this job has been nothing but a nightmare. You get on a pip if you aren’t making above and beyond what is expected of you sales-wise. I’ve seen this place go from collaborative and positive to toxic and competitive when she became CEO. My employment is being threatened after doubling my numbers after my pip, but nothing is ever good enough at this point. You want burn out? You want to lose a piece of yourself? You want to be a punching bag? You want to gain trust issues? U.s. Bank might be the perfect place for you!!

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Glassdoor has 12,843 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.