Work Mode: Hybrid 3+ days per week in our Dublin office

Department: People

About the Company

LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results.

Read more about life at LearnUpon here.

About the Team

The People Team—comprising Talent Acquisition, People Operations, People Partners, and Learning & Enablement—functions as a strategic engine for LearnUpon’s growth. We manage the end-to-end employee lifecycle with a focus on operational excellence and performance optimisation. By identifying top-tier talent and creating robust development programs, we ensure LearnUpon is powered by a high-performing workforce capable of meeting our most ambitious business objectives.

About the Opportunity

As a People Partner reporting to the Lead People Partner, you’ll be the main point of contact for Senior Leaders and Managers across our Go-To-Market departments (Sales, Business Development, Customer Experience, Marketing, Partnerships). You’ll support office-based and remote teams, work across multiple time zones and manage competing priorities, all while maintaining discretion and good judgement at all times. In addition, you’ll:

• Build trust-based relationships with our leaders, taking the time to learn about their business strategy and associated people-related needs
• Provide support to managers and leaders to improve work relationships, build morale, and increase productivity, engagement, and retention
• Identify people issues and trends within the business and work with key stakeholders to formulate and implement solutions
• Provide Employee Relations support, thought partnership, and coaching for leaders and managers
• Partner with and advise leaders and managers on processes such as performance management, compensation and leadership continuity
• Monitor and ensure the effective use of data to report key metrics and trends for the departments you support
• Collaborate with other members of the People team to design and implement employee processes and experiences
• Regularly seek out opportunities to optimize all People processes, leveraging AI tools and automation to drive efficiency and improvement
• Maintain a thorough knowledge of legal requirements for our core markets, reducing legal risks and ensuring regulatory compliance across all our locations
• Help establish a people manager community for sharing and helping managers learn from one another through both formal and informal activities

Skills & Experience

Must-Haves

You have exceptional listening skills, feel energised helping others and have the ability to relate to, influence, and coach stakeholders of all levels in the organisation. You exercise discretion and good judgement at all times. In addition, you’ll have:

• 2+ years strong HR Business Partner experience in a fast moving and high growth environment, ideally in the technical / software industry
• At least 1 year’s experience working within the Irish employment law framework
• At least 1 year’s experience supporting US employees and managers
• Demonstrated experience in various HR functional areas, especially organisational development, change management, and employee relations
• A proven track record of successfully navigating complex and sensitive employee matters
• A Bachelor’s degree in a HR related field (or CIPD Level 7 equivalent)
• Excellent project management skills and a highly collaborative nature
• A strong mindset for continuous improvement and exceeding internal customer expectations
• Excellent written and verbal communication skills, with a high attention to detail
• Experience using AI tools to streamline tasks and improve efficiencies

Nice-to-Haves

• Experience using GSuite and HR/Cloud tools (BambooHR, Lattice, Confluence)
• Experience in a global organization, preferably with a mix of experience in fast-growing technology companies and more established organizations

• If you don’t tick every box but believe this role is a mutually good fit, we’d love to hear from you.

Hiring Process

• Qualified applicants may be invited to an initial screening call with a member of our TA Team.
• Successful candidates will be invited to a series of practical interviews.
• Finally, candidates will have an interview with our COO.
• Successful candidates will be contacted with an offer to join our team.

Note: At LearnUpon, we utilise AI to enhance the speed and quality of our screening and assessment practices, but our hiring decisions are always human.

If you need any accommodations during the hiring process, please reach out to us at peopleops@learnupon.com.

LearnUpon is an Equal Opportunities Employer.

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Check out our Careers site and Instagram to learn more about working at LearnUpon.

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