IBM Service Manager interview questions

The interview was focused on areas of service management and ITIL process management, very pertinent to the role. I would recommend studying ITIL in-depth and thinking about examples of practical application of best ITSM practices in everyday work life.

Panel tested me on the profile I was applying for. They also asked a lot of questions on my current role at that point of time. The offered role, being a generic one, did not require special skills apart from communication, so no questions were asked on my curriculum. It was an easy one overall.