The successful candidate will act as escalation point for L1 Helpdesk and have previous experience supporting end-users on M365 stack and adjacent technologies……
Bachelor’s degree in Computer Science or equivalent experience. Strong infrastructure management skills, including Linux server administration.…
Participate in on call rotation and support multiple U.S. time zones during U.S. business hours. Careers with Optum offer flexible work arrangements and……
Provide technical communication and support during customer engagements to ensure success. Bachelor’s , M aster’s or PhD degree in Electronic/Electrical……
B.S. degree (or foreign education equivalent) in Computer Science, Engineering, Mathematics, and Physics or other technical course of study or Business with an……
Have a practical, constructive approach to problem solving. . Provide solutions for the development of customer’s products, i.e. design for manufacture,……
Debugging and Post-Silicon Bring-Up: Leading root-cause analysis and resolution of complex design issues during development and supporting post-silicon bring-up……
Experience: 5+ years of professional software development experience or equivalent, with a strong track record of delivering production-quality software at……
Stay current with trends in AI for robotics (e.g., transformer-based perception, self-supervised learning, foundation models), and help integrate relevant……
B.S. degree (or foreign education equivalent) in Computer Science, Engineering or other technical course of study required. Experience of 4+ years in C# and .…
Please note this role will require 5 days per week onsite in our Cork office*. Responsibilities include Test Development, feature development, software……
Proficient in AutoCAD, ArcGIS and other project design software with associated qualification (Mandatory Requirement); Participate in training as required.…
Proven ability to lead technical initiatives and mentor team members. Configuring call flows, IVR, contact routing, Lambda integrations, and third-party tool……
A repeatable way to submit and validate payment transactions into the acquiring system. Performance-based incentives for eligible employees (as defined by……
Formal Verification Tools: Experience using formal verification tools like Jasper or VC_Formal is a plus. Bachelor's degree in Science, Engineering, or related……
Support capital projects through reliability input during design review, commissioning, and startup stages. Bachelor’s degree in Engineering, or related field.…
Please note this role will require 5 days per week onsite in our Cork office*. Master's degree in Science, Engineering, or related field and 1+ year of ASIC……
Formal and Advanced Verification: Strong experience with formal verification tools such as or VC Formal, plus assertion-based and constrained-random……
Flexible schedule or after-hours support may be needed during maintenance windows or emergencies. Bachelor’s degree in Computer Science, Information Technology,……
You will receive hands-on training to analyze requirements and technical designs, eventually taking ownership of the verification processes for our mission-……
Minimum of 6-9 years of experience as a Database Developer or similar role. Bachelor's degree in computer science, Information Technology, or a related field.…
Always double-check the emails you receive. A degree in computer science. Assisting in the user experience design process, from wireframes and mockups through……
Strong ability to mentor, elevate peers, and lead cross-team technical initiatives. Location: Nationwide (Letterkenny GDC Base) hybrid policy with some travel……
You’ll work on creating scalable, reusable components that define the visual language of our tools, and you’ll see your work integrated into a flagship product……
Bachelor’s degree (Master’s degree a plus) in Electrical Engineering or relevant technical discipline such as Electronics Engineering, with 5+ years of……
Ergo a seeking a M365 Support Engineer (L2) for a contract role in Dublin . The successful candidate will act as escalation point for L1 Helpdesk and have previous experience supporting end-users on M365 stack and adjacent technologies including SharePoint, OneDrive, Intune, Active Directory / Entra ID.
Working with the leading Modern Work practice in Ireland you will supplement an existing Ergo team migrating a key client from Google Drive to M365 .
What will you do?
Execute and monitor end-to-end migration batches from Google Workspace to Microsoft 365 (Drive to OneDrive/SharePoint, Docs to Word, Sheets to Excel)
Troubleshoot and resolve migration failures, including file compatibility issues, permission conflicts, and data integrity errors
Analyse migration logs and tool outputs to identify root causes and implement fixes or re-run strategies
Support and maintain migration tools and ensure optimal performance
Handle escalated incidents from Level 1 support, providing timely resolution or escalation to Level 3 where required
Validate successful data migration, including file structure, metadata, version history, and user permissions
Investigate and resolve post-migration issues such as missing files, sync errors, and access problems in OneDrive and SharePoint
Assist with user account mapping and identity alignment between Google Workspace and Azure AD
Provide second-line user support, guiding users through the transition to Microsoft 365 applications and new collaboration workflows
What do you need?
2+ years of experience in a similar role (IT Support, Systems Engineer, Helpdesk Analyst)
Knowledge of M365, Microsoft Windows, Active Directory, and Azure AD.
Active Directory - user account, groups, and permissions
Patch management and device compliance (SCCM, InTune).
Experience deploying Windows Desktop and Laptop PC's, Apple MacBooks, Printers, Mobile devices
The minimum salary is €37K and the max salary is €81K.
€37K – €81K/yr (Glassdoor Est.)
€55K
/yr Median
Dublin, Co. Dublin
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