Apple Reviews
Updated 20 Sep 2020
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Recommend to a Friend
Approve of CEO
Tim Cook
10,313 Ratings
Pros
"Apple has great benefits for students even as a part-time employee" (in 1643 reviews)
"nice place to work great people around you" (in 783 reviews)
Cons
"Long hours tend to make one tired" (in 506 reviews)
"retail hours can affect work/life balance" (in 329 reviews)
"Best Place to Work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Apple full-time for more than 10 years
Pros
Full onsite health care, great benefits
Cons
High pressure, sometimes lack flexibility
"Best professional experience"
- Culture & Values★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Apple full-time
Pros
Nurturing environment. Employees wellbeing focus. Motivation, efforts and skills recognised and rewarded. Great opportunities. Everything is made to have the best work conditions: tools, support, training, employees benefits, etc.
Cons
I can’t find any cons.
Continue reading"Great benefits"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Apple full-time
Pros
Excellent Benefits including health and dental insurance Great teams
Cons
Very AMR focused Can be very political
"Apple worker for student"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI worked at Apple part-time for more than a year
Pros
Good pay, Broadband bills pay, standard working Instrument. Very professional
Cons
Heavy calls that can make you tired. Too much control as Management controls and monitors you.
- Helpful (1)
"Work from home Customer Service rep"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookDisapproves of CEOI worked at Apple part-time for more than a year
Pros
Extensive training and knowledge base.
Cons
Somewhat unrealistic expectations about issue resolution and heavily enforced metrics
Continue reading - Helpful (1)
"Good salary/benefits, bad management"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookApproves of CEOI have been working at Apple full-time
Pros
Good salary and benefits. You earn great soft skills and troubleshooting strategy you can use everywhere.
Cons
Really stressful and understaffed department. Started as a specialists department where it was specific for ProApps (Logic Pro X, Final Cut Pro X, Compressor, Motion, MainStage), but in a couple of years it became a generic call centre. A lot of pressure under work while you are on a call and there are queues. Most of the good advisors left the department in all lines soon after the management decided to change the call routing from professional clients to consumer. Many of the people that applied from lower departments (T1) to Business and Education found themselves in the same position with the same calls. Shifts are almost all with separate days off so it is impossible to rest yourself. It is a really busy call centre where you get a lot of misrouted calls and you are evaluated on them as well. You finish all the shifts depleted and the management do not support advisors at all. It is good if you work 1 year and then change. If you work from home, you'll never find opportunities to change or move your career forward.
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