Military Culture is not for everyone - Individual Contributor USAA Employee Review

3.0
17 Oct 2017
Recommend
CEO approval
Business outlook

Pros

If you like structure and order, this may be the place for you. I commend USAA for working hard to hire veterans and their spouses.

Cons

If it is not in your DNA to work like a drone, beware. Within the last few months, I've met a number of mental health professionals who have stated there are many current and former employees requiring mental health care because of work related stress. This was echoed to me by a healthcare professional working in the USAA clinic who stated in increase in numbers of this is alarming.

Explore other reviews about USAA

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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