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USAA Overview

San Antonio, TX (US)
10000+ employees
1922
Company - Private
Insurance Operators
€5 to €10 billion (EUR) per year
Competitors

GEICO, MetLife, State Farm

At USAA, our mission is more than just words – it’s the reason we do what we do. Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice.

Founded in 1922 by a group of ... Read more

Mission: The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military ... Read more

USAA Reviews

  • "A Company You Can Retire From"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative in Phoenix, AZ (US)
    Former Employee - Member Service Representative in Phoenix, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time (More than 3 years)

    Pros

    Rich culture and team environment with opportunity for development.

    Cons

    Expected to offer other products whenever possible.

See All 3,370 Reviews

USAA Photos

USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: 2018 Martin Luther King, Jr. March
USAA photo of: USAA LOBBY
USAA photo of: USAA Aerial Campus
USAA photo of: USAA Federal Savings Bank
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USAA Interviews

Experience

Experience
66%
17%
17%

Getting an Interview

Getting an Interview
62%
17%
8%
7
3
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    AML Compliance Analyst Interview

    Anonymous Interview Candidate in Dallas, TX (US)
    No Offer
    Negative Experience
    Easy Interview

    Interview

    First round interview went well. They made me say out salary expectations before they can tell you what they can offer. The recruiter said he will email me next round interview time but he never did. After 2 follow up emails I gave up. This is not professional, if I was not selected at least let me know no more interviews. I accepted Amazon offer which paid way better than USAA.

    Interview Questions

See All 1,142 Interviews

USAA Awards & Accolades

  • Certified Great Place to Work, Great Place to Work®, 2019
  • Best Places to Work for LGBTQ Equality, 100% Corporate Equality Index, Human Rights Campaign Corporate Equality Index, 2020
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