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USAA Auto Claims Adjuster Reviews

Updated 23 Jun 2020

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3.5
66%
Recommend to a Friend
100%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
4 Ratings
  1. "Employee Friendly Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Can be very employee friendly, hires a lot of great people.

    Cons

    Heavy micromanagement, definitely a call center environment. Not a ton of room of movement

  2. "Like it"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 3 years

    Pros

    Good benefits. Good culture. Great Campus

    Cons

    Very competitive. Very easy to get stuck in entry level positions

  3. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than a year

    Pros

    good benefits, great management, stable

    Cons

    stressful, high expectations, call center environment

  4. "Best Company I’ve Worked for Thus Far"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Claims Adjuster 
    Recommends

    I worked at USAA full-time

    Pros

    They take care of the employee and offer great benefits - 401K match, on site gyms, healthy food options, pharmacy - the list goes on and on. And who could forget about that annual bonus!?

    Cons

    Can’t really think of any.

  5. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Claims Adjuster in Chesapeake, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time for more than 3 years

    Pros

    Great people to work with. The office environment in Chesapeake was excellent.

    Cons

    Not alot of advancement away from San Antonio.

  6. "Great Place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Auto Claims Adjuster 

    I worked at USAA

    Pros

    people, worklife balance was great.

    Cons

    hate the micro managing. it gets in the way of productivity for those who arent there for just a paycheck

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  7. "fantastic company and career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Claims Adjuster in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at USAA full-time for more than 3 years

    Pros

    Benefits Campus Opportunities to advance career Work life balance Overtime available

    Cons

    No cons that I can recall.

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  8. Helpful (2)

    "Auto Claim Adjuster"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Auto Claims Adjuster 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at USAA full-time

    Pros

    Company continuously attempts to listen to concerns of employees, increasing employee satisfaction. Yearly bonus provides further financial security. Has the best initial job training I have ever experienced, provided with much needed resources to succeed. Job allows and encourages great work-life balance.

    Cons

    Due to the exploding growth, job description continues to expand without expanding pay. Advancement ability is little to none due to requirements that do not match employee skill needed.

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  9. "Great Benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Phoenix, AZ

    I have been working at USAA full-time for more than 8 years

    Pros

    Amazing benefits. 8% 401K match! Flexible schedules available, time off. Annual bonus and work at home opportunities

    Cons

    Heavy work load and heavy call volume for claims. A lot of competition for advancement

  10. "Ready for growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Room for growth, financially stable company, encourages education for personal development.

    Cons

    Not a 40 hour a week job requires overtime to be successful.

    Continue reading
Found 90 reviews