In an interview for a technical support engineer, it is likely that you will face technical questions, troubleshooting hypotheticals and questions that assess your customer service skills. Interviewers want to know if you can proficiently solve computer problems, have a working knowledge of relevant technology and be successful when assisting customers with computer problems.
I have reviewed your resume but would like to ask you to begin by giving me an overview of your education as they relate to this position and why you are interested in this position. Please elaborate on your project listed on your resume. What were your major responsibilities in that ? Did you made the project? If yes then tell what you have done in the project ?
Tell about yourself
How would you handle a situation where there is no clear solution to a problem
You work on 60th floor of 100 story building. You walk into your office and find a bomb sitting on your desk. It reads 90 seconds and is counting down. What do you do?
You have 4 numbers. If you extract any of the four numbers and keep three, the average of the them will be: 45, 55, 65 and 70. What is the average of the four numbers together?
Whats your expectation?
What is Firewall, DNS, DHCP etc
Is the Salesforce.com/Force.com platform a "relational database"?
Estimate the number of spark plugs in the state of California.
A race track is 2 miles long. You travel the first mile at an average speed of 30 mph. How fast must you travel the second mile to have a total average speed of 60 mph?
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