Technical Support Associate Interview Questions |

Technical Support Associate Interview Questions


Technical support associate interview questions shared by candidates

Top Interview Questions

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Where do you see yourself in 5 years, what are your experience with customer support, why did you apply for the job, what are your skill sets.

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Convergys wants people that can be taught how to use the systems available and who can effectively communicate to customers.

I can say that the questions were all related to job role and I didn't have any particular issue to answer them.

Tell me about a time you had a difficult customer or a similar scenario in which you handled it and/or resolved it

1 Answer

Explain your past experience in past jobs and what you did there

1 Answer

Tell what you know about the AdWords programme. (not that difficult)

Why google? Why this role? If you had 1000 emails a day how would you deal with this? What about 1 million? What is your proudest achievement?