Red Hat Associate Technical Support Engineer interview questions

Short and to the point. Not really looking for what you already know about Linux, but more about what is on your resume, your personality, and what you know about Red Hat

I was contacted by a recruiter (aka Talent Acquisition Specialist). I responded and we setup an initial phone interview. The recruiter did most of the talking. They found me through LinkedIn and GitHub. Then the recruiter setup an interview with the people from the team that I was being considered for. This second interview was two hours. First hour was a technical interview with three people asking me technical stuff, focused on troubleshooting and explaining concepts in a structured way. During the second hour I spoke with a manager. He asked me some more customer-focused questions and we did a role-play where he pretended to be an angry customer.