Dean Group is a boutique independent hospitality company based in Ireland. Our hotels are shaped by personality, not playbooks. Each property is embedded in its neighbourhood - a platform for the artists, musicians, chefs and communities that make a city worth visiting.

We've stayed independent deliberately. In a world where hotel brands are consolidating into corporate conglomerates, Dean Group is proof that a different kind of hospitality company is possible - one with real editorial character, genuine cultural investment, and a commitment to supporting emerging talent across art, music and F&B.

The Role

Creative Operations Manager is a new role at Dean Group, created to bring rigour and rhythm to a growing creative function.

Our creative team is hybrid, multi-disciplinary and super talented. What we need now is someone who can hold the whole operation together, this includes managing timelines, briefs, workflows and external partners without losing a single thread of brand quality. This person is not a gatekeeper. They are an enabler.

The Creative Operations Manager sits at the intersection of creativity and infrastructure. They understand instinctively what is on-brand and can articulate clearly why something isn't. They run a tight ship without making it feel like one.

What You'll Do

Lead the Creative Project Cycle

• Own end-to-end project management for a fully remote creative team - briefs, timelines, milestones, sign-offs.
• Keep every deliverable on track and every stakeholder in the loop, without resorting to death-by-meeting.
• Build and maintain a clear project pipeline so nothing falls through the cracks during busy programming periods.

Optimise How We Work

• Document and improve the workflows that take creative work from idea to published output.
• Identify, implement and champion tools that make the team faster and more consistent - DAM platforms, briefing templates, feedback processes.
• Reduce friction everywhere. Protect creative time.

Be a Creative Guardian

• Develop a sharp eye for what is and isn't Dean Group and the brands within Dean Group - and give clear, actionable feedback when something misses.
• Champion the brand guidelines internally, ensuring consistency across all creative outputs without flattening the work.
• Translate brand strategy into practical direction for creative teams and external partners.

Connect the Dots

• Act as the central bridge between creative, marketing, programming, F&B and external partners.
• Ensure briefs are genuinely clear before work begins, and feedback is structured and purposeful when it comes back
• Build strong working relationships with freelancers and vendors - holding them to Dean Group's brand standards without micromanaging.

Manage Resources and Measure What Matters

• Allocate budgets, people and tools across projects based on priority and deadline.
• Track turnaround times, budget adherence and team satisfaction - and use that data to keep improving.
• Report on creative output in a way that makes sense to leadership without stripping out the nuance.

Who You Are

We are looking for someone who genuinely lives in culture and has the operational instincts to keep a creative team running at its best.

• Proven experience in creative operations, project management or a senior production role - ideally within a hospitality, media, cultural or agency environment.
• An understanding of creative process that goes beyond project management software. You know what good looks like, and you know how to say so.
• Strong written and verbal communication - precise, warm and direct. You give clear briefs and clear feedback.
• The organisational stamina to manage multiple workstreams simultaneously without losing detail or momentum.
• Analytical enough to track performance, iterate processes and identify where things are slowing down.
• Culturally fluent. You know your Apartamento from your Conde Nast. You'd walk into The Dean and immediately understand it.
• Comfortable working with remote teams across different time zones and disciplines - building trust through structure, not presence.

Nice to Have

• Familiarity with digital asset management platforms and workflow tools (Notion, Asana, Monday or similar.)
• Experience working with or commissioning photographers, videographers, designers and copywriters.
• An appreciation for the independent hospitality or arts sector - you understand why staying boutique matters.
• Irish or European market knowledge is a plus, though not a prerequisite.

What We Offer

A role with real creative weight.

• A front-row seat at one of Ireland's most culturally ambitious hospitality groups and the infrastructure role to help it reach its potential.
• Genuine autonomy. You will be trusted to build the systems that make the creative team great.
• A culture that blends tribes, plays high/low and takes emerging talent seriously.
• The opportunity to grow with a company that is expanding thoughtfully and independently.

Benefits:

• Global discounted staff room rates across the group
• 50% off Food and 25% Beverage across the group
• Accrued Annual Leave with Service
• Friends and Family discount
• Gym Membership Discounts*
• Continual training and development
• Career progression within the Group
• Gratuities *
• Bike to work scheme
• Taxsaver for travel
• Refer a friend scheme
• Wellness at work events and access to wellness platform
• Employment Assistance Programme
• Group discounts for cinema tickets, shopping deals etc
• Team appreciation days
• Service recognition
• Regular fun-filled activities and gatherings for all teams across the group

• 
  Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

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