ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The IPG Systems Analyst position will be working as part of our Investigator Payments Team and will work closely with various internal departments, such as Clinical Operations, Study Start Up, Pricing, Data Management, as well as the IPG Payments Processing Team.

This is an excellent opportunity for a self-starter, to gain new responsibilities in a range of system driven activities, become commercially focused and be a key player within the organization.

What You Will Do:

• Collect and review information & data from other departments regarding protocols, visit structures, payment terms and budgets.
• Participate in Pricing Kick Off Meetings to provide input during the site budget build process.
• Lead system setup meetings with stakeholders to collect and document system setup and payment requirements.
• Use the information & data collected to setup the internal payment system.
• Work with Data Management to ensure proper mapping of EDC visits to CTMS and Payment System.
• Review contract amendments to determine necessary system updates.
• Interface with IT to evaluate, resolve, and communicate system-related issues impacting users and escalate to the Systems Manager and Support Manager.
• Demonstrate understanding of the business' needs and priorities by working in conjunction with the application owner in troubleshooting issues, scheduling system changes, and coordinating between IT and the business to provide input related to requests for new system features/functionality.

Your Profile:

• Excellent attention to detail & accuracy.
• Outstanding written and verbal communication skills with ability to lead meetings.
• Prior experience working within a CRO.
• Prior experience with site budgets and payments.
• Confident in getting involved to obtain greater understanding of protocols, budgets & various business needs.
• Able to multi-task & problem solve.
• Bachelor’s degree is a must.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.