My SFNTC Demons are Finally Gone - Account Executive Reynolds American Employee Review

1.0
2 Aug 2011
Recommend
CEO approval
Business outlook

Pros

The compensation -- that is it ... this company used to be one of the best places to work for until RJRT got involved heavily in 2007 -- and like always, big company politics change the culture and structure, to the point of no return.

Cons

I never have given my heart and soul to a company that in the end treated me so foul. I won awards, contests, etc. here. I was considered at one time a front runner of the position. Upper Management here reminds me of being in high school. If your one of the cool kids you can be part of their clique and get a promotion regardless of your tenor, or what lack of accomplishments you have done. There have been so many promotions here were people have been here under 2 years and did not even master their current position, but because they were a "chosen one" they were deemed fit for management. Upper management loves to use words here like "networking" , "change" , and "transparent". But what makes me laugh is they make the rules and change them all the time, and exclude themselves from their own rules. My supervisors planned trips and visits in the field around night life bars, and were under the impression that rules did not imply to them, and that it was ok to say inappropriate innuendo's. Very unproffessional management was here (not sure about now -- keep hearing very inexperienced now) My boss at one time, told me you had to be part of a clique to get a promotion, and that it did not matter how good your reviews were, or what your accomplishments were. The "good old boys" network is strong here as well, loaded with favortism and politics.... If you speak up about wrong do'ers with power here -- their friends (with power) will not forgive you and hold grudges and not ever speak to you again. This is regardless weather or not being right or wrong. This company says they are a family company, but more times than not get ready to stay and sleep in a hotel, or on the road somewhere away from family. Also, when I was here the health insurance was next to awful. I could have almost paid for insurance on my own for what their costs was to insure more than one person. If you are a single person, right out of college, or in your mid 20's, and don't plan on having a life, maybe you should try here .... I never in all my years of working have seen a place turn into this result, and I have worked for much larger companies. In my opinion this is an awful place to be.

Explore other reviews about Reynolds American

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and nice benefits

Cons

Fast paced and geographically limited

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Reynolds American Response
7h
Thank you for taking the time to share your experience at Reynolds American!
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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