Customer Success Account Manager applicants have rated the interview process at Microsoft with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Account Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Microsoft overall takes an average of 37 days.
Common stages of the interview process at Microsoft as a Customer Success Account Manager according to 1 Glassdoor interviews include:
Drug test: 50%
One on one interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 months. I interviewed at Microsoft (San Jose, San Jose) in Apr 2024
Interview
three interviews, one of them was a mock up delivery review, none of them were with the hiring manager but other managers within the department. Overall it was a good experience but it took a couple of months to complete the hiring process.
Other Customer Success Account Manager interview reviews for Microsoft
Job and role based questions. A conversation with the team and hiring manager. I appreciated highly that there was a chance to talk with the team. That experience brought a lots of insight about the role and gave me also an opportunity to better evaluate if I am a good fit.
Interview questions [1]
Question 1
They presented different scenarios of potential customer cases and I was expected to walk them through how would I solve the situation.
I applied online. The process took 6 months. I interviewed at Microsoft (New York, NY)
Interview
Interview with the internal Microsoft recruiting team, which put me on a approved list to interview once a appropriate role opened up. Four months later I went through a virtual panel interview; three 45 minute interviews with 15 minute break in between. Interviews were with 1 Sr. CSAM and 2 CSAM Directors. Very conversational with behavioral questions. Currently waiting to hear back from the recruiting team.
Interview questions [1]
Question 1
What was your biggest career success/ failure?
Tell me about technical conversations you have with customers?
Tell me about a time when you ran into a problem that no one else had delt with before?
[Screen call] it was held virtually, talked with a customer success account manager even though it was a screen call. The conversation was conversational and good, but felt the questions were a bit hard to give example in STAR format