Wireless Vision reviews about "district manager"

Completely blind and deaf from top to bottom when it comes to leadership. Managers, District managers, Regional managers, corprate auditors, everyone in a high position here completely disregards anything close to a united front. Every store and manager is its own micro-chasm of different rules, cultures and procedures. Nothing is standardized, managers are incentivized to keep their staff from taking time off, adding features onto accounts without the customer knowing, and employing tricks to make things appear better revenue-wise than they actually are.

Team member pay is pathetic and commission structure for team members is pathetic. Awful culture, District Managers encourage unethical and dishonest sales strategies, Retail Store Managers better be ready to be belittled, talked down to, disrespected and yelled at in aggressive manners by their DM in order to be trained. Salary job where you are told what hours to work and what days to work and given a minimum number of hours to work weekly.

-1 District manager for 12 stores maybe got to see Dm 1 time a month while other stores got DM visits daily/weekly -Extremely money-driven will drive numbers and encourage them to change customer plans without their knowledge to add on the product- which was always returned, and it was my fault if I didn't overcome that and essentially tell them that there isn't anything I can do to fix it so might as well try it. -Dont care about your health or mental health, only about numbers and money -Understaffed, and you'll always work 28 days out of the month to get criticized for not doing well when you're burnt out and need one real day off.

Commission structure has changed to only value those who can do 125% to goal and the District Managers ask for us to commit fraud to achieve those goals

Commission plans change constantly No job security if under performing Hr fails in areas that don’t have District managers in town

Store employees are often treated poorly and seen as disposable Toxic culture that prioritizes numbers over integrity Widespread unethical sales practices in many locations, including slamming customer accounts with features or lines they did not request or understand Store managers engaging in deceptive behavior were often rewarded with recognition, bonuses, and trips Honest employees were at a disadvantage compared to those willing to cut corners Inconsistent leadership: district managers were either excellent or extremely ineffective, with no middle ground High stress, high pressure environment with little accountability at the top

There is ALOT of Cons for me, again Wireless Vision USED to be a great place to work. A few years ago I would have rated this 5/5 star place to work, however some management & Compensation changes have made this a stepping stone job at best. *If you have any issues with being mis-treated by management the HR department does not care, unless you have hard evidence of a potential lawsuit, HR will listen & do nothing. *(This could just be an issue with Colorado, but I am sure there is explains in other states) Retail Sales Reps (or RSRs) do not get equal pay. Wireless Vision follows the minimum wage in select areas, so because the minimum wage in the city of Denver is higher than suburbs of Denver, So if a store is considered to be in Denver they can get paid up to $4 - $5 more on their hourly rate even if lower paid store is only 15 minutes away from Denver. This causes extremely high employee churn once RSRs learn they have a peer 15 minutes away from their store making more money. *Compensation plan for RSRs & Retail Store Managers (RSMs) is no longer worth it. (It used to be great!) When I ran a store I had several top performing RSRs making well over $3000 in just commission sales, now if those same RSRs have the same performance, their commission is closer to $1500 - $1800. (Same issues applies to RSMs) *Speaking of Performance, the company has a what have you done for me lately mentality with extremely high levels of favoritism within upper management. I worked for this company for 6 years, (I would say 5 out of those 6 I was consistently a top performer in my district) I was always looking for development into a new or promotional role & was told by multiple members from upper management that they "appreciated me" & if I didn't more outside of my job title that they would get me to where I wanted to go. I put in so much work & my life for this company only for this to never happen. Promotional opportunities' would open up, I would apply, and I wouldn't even get an interview. They one time I was considered for a promotion, I made it to the third & final round interview, didn't get the role only to find out later the person who got the role was another RSM who wasn't a top performer, but played golf with a regional manager, and since this persons store was getting closed, they complained, then got the role. (Spoiler Alert! This person didn't even apply for the role, it was just handed to them due to favoritism) *If you apply for a RSR or RSM role, (its retail) expect no work life balance & expect your district manager to run their districts at the comfort of their own home. *If you are not friends or in "the cool kids group" with upper management, they do not value you. Unless you perform, but they still really don't value top performers, because you can be 150% to all sales metrics for 9 straight months in a row, but the moment you have 3 less than stellar months, you might find yourself on the chopping block.

Micromanaging Low-pay lack respect Retaliation mentality