Hot mess of a company - Senior Scientist Reynolds American Employee Review

2.0
7 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Relationships with colleagues, the benefits are nice

Cons

BAT is steadily dismantling what was once a great company, both intentionally and unintentionally. The changes that have been implemented over the past few years have driven talent out of the organization and morale into the ground, both in the field and in the office. There is little path for career advancement. The only way to get an increase in salary is to receive a favorable rating, which leads to a bonus multiplier. The bonus is linked to ridiculous, hamstringed metrics. Favorable ratings seem to only be attainable when an employee is assigned to the “hot project” of the year. Leadership above SVP level is a laughing stock. You could play drinking games during town halls with the corporate buzzwords that are thrown around so religiously (“let’s take a shot every time the CEO says ‘deliver!’”). Leadership was reamed in a recent company-wide survey and pawned it off on employees to find solutions to remedy their shortcomings. It all boils down to the fact that BAT cares only about the profit generated by the US market.

Explore other reviews about Reynolds American

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
3mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Company car and free gas

Cons

1. The managerial style of the district manager in Seattle is extremely petty, his reviews make no sense whatsoever, and there is a rampant culture of favoritism going on in his district. 2. The insistence on doing “work withs” for a person with high functioning Autism was absolute torture. Even though reasonable accommodations were requested by me, none were given. 3. The district manager also referred to me as in proper nouns that were derogatory and EXTREMELY offensive to someone with Autism numerous times. 4. The payout of bonuses were also extremely infrequent, even though I qualified for them. 5. Finally during the interview process, one of the biggest selling points that was made to me was a promise of a work life balance with “exemplary pay.” Neither of which came to fruition.

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