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Smile Direct Club

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Reviews by job title

80 reviews
4.0
9 Feb 2026

Salary

Recommend
CEO approval
Business outlook

Pros

Great Salary, IT Management, Life balance, Hybrid work schedule.

Cons

Growing too fast. No profit.

2.0
24 Sept 2024

Worst experience

Recommend
CEO approval
Business outlook

Pros

Good environment, you make really good friends.

Cons

It was a terrible experience, bad salary and the company went bankrupt

3.0
24 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Salary was healthy Great team

Cons

Leadership heavy No flexibility with our days

3.0
21 Feb 2024
Recommend
CEO approval
Business outlook

Pros

good work envirenment and very inclusive

Cons

low salary and not efficient team

1.0
20 Mar 2024

abc

Recommend
CEO approval
Business outlook

Pros

no good salary, no benefits, no insurance

Cons

Vacation was not good, did not have benefits

1.0
28 Dec 2023
Recommend
CEO approval
Business outlook

Pros

The pay was just enough to keep you there because it was so hard to match something that matched it and provided the health, dental and vision benefits. I hate to say it, but we did have it made in terms of that. Scheduling, at the end, wasn't bad at all. I worked here for three years and can honestly say it was quite different from the typical sales environment schedule.

Cons

I'd like to start with this company went from open to closed forever in the span of an hour... if that doesn't say something, I have no idea what will. Management... absolutely clueless from the top down. You simply cannot explain how, I hate to say it, braindead, they truly were. Expectations were ridiculous to earn bonuses, and bonuses were piddly garbage for what you had to endure to get them. This company was a huge scam, and the people coming in for their appointments were quickly starting to see it. The company filed for Chapter 11 bankruptcy under the guise they were going to attempt to save the company, and then bailed at the first out given. They understood that the company practiced unsafe dental practices and did more harm than good to the people it took in for "care." If you can even call it that. Sure, some of the people here say the management was dedicated to the mission, and that's a "pro" to some people... I just can't see how it is considering they were aware of what they were doing, and chose to reap the benefits of the salary and the easily obtained bonuses instead of standing up for what was right. As a person who sold this product and now feels horrible for doing so, I am surprised more of the people who worked here don't feel the same way. In typical corporate fashion, when a company is overvalued for literally no reason, despite all of the CLEARLY EVIDENT PROBLEMS... this company has fallen apart and left their customers holding the bag. Favortism and nepotism were rampant and a massive issue here as well, if you didn't fall into the clique or lick the heels of upper management you had no chance of going anywhere, you'd often find yourself stagnating, hear this pretty often, right? Ohhhh, and don't forget the dental offices they've left holding the bag with the mar to their reputation because of this company's shoddy business practices...

4.0
24 Jan 2024

Sad how it all turned out despite an amazing journey

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great onboarding, amazing team, great salary and incentives

Cons

Sad how Business closed, customer abandonment during treatment and the loss of a viable profitable business due to poor choices

4.0
15 Nov 2024

Good company

Recommend
CEO approval
Business outlook

Pros

Good company. Especially initially offering lots of perks and good bonuses. Great for progress.

Cons

Requesting more and more things from employees. Not always reflect the salary.

Viewing 1 - 3 of 80 Reviews

Glassdoor has 1,375 Smile Direct Club reviews submitted anonymously by Smile Direct Club employees. Read employee reviews and ratings on Glassdoor to decide if Smile Direct Club is right for you.