Question 1

Does Smile Direct Club pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Smile Direct Club employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Smile Direct Club. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Smile Direct Club?

Accepted Answer

27% of Smile Direct Club employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Smile Direct Club 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

Question 3

What are the top reviewed jobs at Smile Direct Club?

Accepted Answer

Smile Guide (140), Shop Manager (67), Dental Assistant (48), Manager (47), SmileGuide (38), Customer Service Representative (30), Sales Associate (23), Smile Guide/Dental Assistant (22), Smile Shop Manager (17), Sales Representative (15), Dental Team RDA (14), Sales (14), Software Engineer (12), Customer Service (11), Guide (11)

Question 4

What are the pros of working at Smile Direct Club according to real employee reviews?

Accepted Answer

"Pay is good but not worth it" ((in 131 reviews)); "part time does not get benefit but I know full time get really good benefit and they don’t complain" ((in 79 reviews)); "Great environment and culture!" ((in 59 reviews)); "The annual salary and commissions are good." ((in 39 reviews)); "Great work life balance and they care about you" ((in 36 reviews))

Question 5

What are the cons of working at Smile Direct Club according to real employee reviews?

Accepted Answer

"Bad management and overworked due to no staff." ((in 69 reviews)); "Another manager told me "it's their fault for not reading before signing"." ((in 32 reviews)); "Conflict of interest in senior leadership." ((in 30 reviews)); "Upper management is terrible and unprofessional." ((in 29 reviews)); "Too many layoffs" ((in 22 reviews))

Question 6

What are employees saying about Smile Direct Club redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smile Direct Club redundancy and their outlook for job security at Smile Direct Club in 2026.

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