Reviews by job title

132 reviews
1.0
12 Apr 2026

Very low pay and bad management

Recommend
CEO approval
Business outlook

Pros

I got to work from work home and the benefits plan is not bad, including education funding

Cons

I was very underpaid for years. Only small increases are given which do not keep up with cost of living. No one will help you get paid properly unless you complain like crazy. No career development. No one helps to develop your skillset. Managers just ask you to do all the work and dont explain how you can improve the work so you can develop. Executives dont see how bad managers are.

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PointClickCare Response
1mo
Thank you for sharing your perspective and for your continued contributions over the years. We’re disappointed to hear that your experience has not met expectations. Feedback like this helps inform our ongoing efforts to improve the employee experience, including how we review and evolve our practices to better support employees across the organization. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you again for your feedback.
5.0
28 Aug 2025

Good company overall

Recommend
CEO approval
Business outlook

Pros

The company offers good benefits and generous PTO. Overall, it’s an okay place to work.

Cons

At this company, your growth depends heavily on your manager. If they like you, you’ll advance; if not, you’ll remain stuck in the same role no matter how hard you work. Management shows little interest in truly learning the system, so when issues come up, support is limited. Unfortunately, senior leadership also seems disconnected and unsure of what they’re doing.

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PointClickCare Response
9mo
Thank you for your review. At PointClickCare, we are committed to fostering a collaborative employee experience where all team members are treated with respect, while continually striving to create meaningful opportunities for growth and development. We value your feedback and welcome the opportunity for you to confidentially connect with our HR team if you’d like to share additional context or details. We’re grateful for your contributions during your time with us and wish you continued success in your career.
1.0
13 Nov 2025

Culture Shift

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits; surrounded by people trying their best

Cons

Culture used to be the driver, "bleed green" - now it has changed to making more money at any cost. The company has forgot that the industry is healthcare workers that support our elderly. Lots of silos. Majority gutting of departments. Poor leadership across the organization.

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PointClickCare Response
6mo
Thank you for sharing your feedback and we’re grateful for your contributions at PointClickCare. We will be reflecting on your feedback as we continue to improve our employee culture and experience. We wish you the very best moving forward.
5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, amazing culture, good work-life balance

Cons

No cons I can think of

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PointClickCare Response
1mo
We sincerely appreciate the time you’ve taken to provide a review. Your contributions to PointClickCare are making a significant difference, and we’re grateful for it!
5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
1mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
2.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Healthcare Benefits WFH Flexible PTO

Cons

No real opportunities for advancement. Managers demand answers for problems they should know how to solve and then take credit for your input and zero recognition. Easy to burn out.

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PointClickCare Response
6mo
We appreciate you sharing your perspective and understand that times of change can be difficult. Your feedback will be reflected upon as we maintain our focus on employee experience and ensure that all employees continue to be treated with respect and care, especially through these changes. Thank you for your contributions at PointClickCare, and we wish you all the best moving forward.
4.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, benefits, great headquarters.

Cons

High stress environment a lot of the time.

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PointClickCare Response
8mo
Thank you for taking the time to share your valuable feedback.
1.0
11 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- The co workers i had were some of the best I've ever worked with. The everyday people you work with here are amazing. - Good work life balance is heavily encouraged. - The work helps people in real and meaningful ways. - Benefits were nice.

Cons

*Perspective is of working in the acute & payer (ie, A&P) department. - Management is just straight up terrible. - There is no clear vision for the product - Way too much micromanagement - Office politics are a main reason for many decisions that are made. - They don't listen to their employees - They insist on forcing a new process on all employees every few months thinking it will fix problems, but they just make things worse. - They can't seem to see that they are the biggest problem with A&P. They need to have more trust in their employees. - After acquiring Collective Medical (which I worked for during the acquisition and was a very profitable company with a single product), slowly, but surely, PCC started pushing their own long employed managers into the collective medical product. The more they did this and the more changes that they made, the more unprofitable the product became. Rather than recognizing that their changes were what caused the issues, they doubled down on her changes. This got even worse and the same cycle ensued over and over again. Now, the product is no longer profitable (according to the last all hands i attended) and they can't seem to figure out why. The ego of upper management is consistently their own downfall. - Ever since the current CEO took over, more and more often, profit seems to be prioritized over doing what is best for patients. - Very good stock options used to be available to most of engineers. That was recently removed and it is now only available to upper management. - Yearly bonuses are no longer based on individual performance. Managers are forced to give low scoring performance reviews to at least 10% of their employees, regardless of actual performance. This means that if everyone performed really well in your team, at least one or more of you still won't get your bonus or a good review for the year. If managers don't adhere to this, they get in trouble. - Things have very much become a "fall in line it you're out" kind of culture.

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PointClickCare Response
7mo
Thank you for taking the time to share your detailed feedback. We’re glad to hear you found value in your colleagues, work-life balance, and the company’s mission. We regret to learn that your experience with leadership and organizational changes did not meet your expectations. At PointClickCare, we strive to ensure our people feel supported, trusted, and aligned to a clear vision, especially during times of transformation. Your insights are important and will be shared with our senior leadership team to help inform how we continue to evolve and strengthen our culture, communication, and leadership practices. We would welcome a first-hand conversation about your experiences, as we value every opportunity to improve our employees’ experience. If you’re open to it, we encourage you to reach out to our HR team for a confidential discussion. We appreciate your contributions and wish you the best in your future endeavors.
5.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and work life balance

Cons

Recent layoffs have started happening

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PointClickCare Response
4mo
Thank you for sharing your review, and for your contributions at PointClickCare!
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