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      PointClickCare

      Engaged employer

      PointClickCare reviews

      PointClickDoesntCare - More Layoffs Coming - Support Analyst PointClickCare Employee Review

      2.0
      17 Nov 2025
      Support analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Healthcare Benefits WFH Flexible PTO

      Cons

      No real opportunities for advancement. Managers demand answers for problems they should know how to solve and then take credit for your input and zero recognition. Easy to burn out.

      avatar
      PointClickCare Response
      6mo
      We appreciate you sharing your perspective and understand that times of change can be difficult. Your feedback will be reflected upon as we maintain our focus on employee experience and ensure that all employees continue to be treated with respect and care, especially through these changes. Thank you for your contributions at PointClickCare, and we wish you all the best moving forward.

      Explore other reviews about PointClickCare

      5.0
      14 Apr 2026
      Finance
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly people and good benefits

      Cons

      Slow decision making and need for consensus

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      PointClickCare Response
      1mo
      Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
      1.0
      21 Apr 2026
      Professional services
      Recommend
      CEO approval
      Business outlook

      Pros

      Working here was good at one point

      Cons

      Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

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      PointClickCare Response
      1mo
      Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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