J D Wetherspoon Reviews | Glassdoor.ie

J D Wetherspoon Reviews

Updated 22 June 2018
834 reviews

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3.1
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J D Wetherspoon CEO and Director John Hutson
John Hutson
350 Ratings

834 Employee Reviews

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Pros
Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 103 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 30 reviews)

More Pros and Cons

  1. "Great for part time work, terrible for full time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dún Laoghaire
    Former Employee - Anonymous Employee in Dún Laoghaire
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    easy to pick up extra shifts, fun people to work with, 20% discount on food and drink when off shift and 50% off food when on shift, good opportunities for promotion within the pub and internships etc sometimes available in head office

    Cons

    a lot of employee turnover, pay is only slightly above minimum wage, no tips, long hours

    Advice to Management

    Pay a living wage, be fairer when rostering for weekends/lates


  2. "Kitchen assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J D Wetherspoon full-time

    Pros

    Entre level easy to get job

    Cons

    They call you to work whenever someone call sick

  3. "Profit hungry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Dublin, Co. Dublin
    Former Employee - Shift Leader in Dublin, Co. Dublin
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    Lot of hours available
    Free meal on shift
    Colleagues and pub managers were great
    Take on a lot of young staff giving them a start
    Worked around college hours
    Okay bonuses
    Good promotion oppertunities

    Cons

    The company is profit hungry and will short staff as much as possible
    Working conditions are not great- getting a full break uninterrupted is impossible
    Badly designed bar layouts
    Very unsociable hours
    Shift leader pay is terrible since you're basically performing a shift managers role (opening and closing the pub on your own)
    It could be extremely busy but you're only selling cheap pints so the pub is considered quiet and they will look to send staff home
    Not enough time to train staff properly
    Very unorganised
    Terrible clientele due to cheap prices and lack of security staff- the pub was/is known as the easiest place to do coke while drinking around the area
    Management above pub level is in shambles

    Advice to Management

    Care more about staff
    Fixing the short staffing issues- it turns customers away and makes staff hate the job
    Replace upper management
    Cheap prices means a rough clientele so security staff are needed
    Pay shift leaders and shift managers more for the work they put in


  4. "Fantastic opportunities for progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Dublin, Co. Dublin
    Former Employee - Shift Leader in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Great colleagues, a lot of hours to be had if wanted, easy job. Bonuses for achieving targets.

    Cons

    Unsociable hours - 6am start, late finishes. I do feel as do shift leaders deserve a euro or so more an hour considering how much is demanded of them. There are other cons like being understaffed at times, however I understand the company needs to reduce hours to safe money so in the grand scheme of things it doesn't bother me.

    Advice to Management

    Given the nature of the work/industry and how much the company is willing to do for it's staff there are very few improvements I could make.

    J D Wetherspoon Response

    28 Nov 2017 – Recruitment CoOrdinator

    Thank you for the positive feedback


  5. "Bar associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Cork
    Current Employee - Team Leader in Cork
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    hire without previous bar experience
    highly flexible working hours

    Cons

    fast paced environment
    always short staffed
    cheap prices attract unpleasant crowd

    Advice to Management

    focus on the quality of service and general staff morale by having more staff on

    J D Wetherspoon Response

    28 Nov 2017 – Recruitment CoOrdinator

    Thank you for the feedback


  6. "Great place to work as a student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate
    Former Employee - Bar Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time (More than a year)

    Pros

    I got to work with great people, who had a sense of team spirit. The managers took into account my availability when creating rosters and look after their staff. I really enjoyed my time at Wetherspoons as it was a fun place to work.

    Cons

    Low to non existence tips unlike in other waitressing/bar work, which is annoying when you start as a bar associate on minimum wage.

    Advice to Management

    Some line managers need to work on their skill set- some lacked the personal skills necessary to manage people effectively.

    J D Wetherspoon Response

    31 Jan 2017 – Recruitment CoOrdinator

    Thank you for your feedback


  7. "Not too bad for a college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Associate in Blackrock, Co. Dublin
    Current Employee - Kitchen Associate in Blackrock, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours - You can talk to your manager about what hours you prefer and would like to work
    Teamwork experience - Lots of time spent working as a team.

    Cons

    Very stressful - It's a very busy and stressful job, if you're not moving fast enough you get shouted at.
    Minimum Wage

    J D Wetherspoon Response

    28 Oct 2016 – Recruitment CoOrdinator

    Thank you for taking the time to give us some feedback, we would encourage that if you are feeling overly stressed at work to speak to to your pub manager.

  8. "Great for Getting By"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time

    Pros

    Great if Your working around College or Uni.

    The Paid holidays are a good bonus

    Will hire staff with social personalities. Good as you can make friends easily

    High Quality of Training

    Overall if you want a job with social interaction and decent pay. Go for it. You can have great fun if you all get on in work

    Cons

    long unsociable hours

    Get used to not having weekend off

    Area Managers can be so fussy sometimes

    J D Wetherspoon Response

    16 May 2016 – Recruitment & Training Systems Manager

    thank you for your comments


  9. "Get used to jumping through hoops for nothing!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in Dublin, Co. Dublin
    Former Employee - Shift Manager in Dublin, Co. Dublin
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great training (if you can get it)
    Meal allowance for management
    Colleagues at pub level - some great people

    Cons

    Long hours (aways well over what is contracted)
    Incredibly antisocial hours
    Management above pub level complete shambles


  10. "Good people but red tape, mis-timed breaks and short staffing ruined it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    * Worked with good people, made several friends
    * Pre-opening training received was comprehensive and of high quality
    * Good staff discounts

    Cons

    * Serious communication issues between the floor and the kitchen
    * Frequent mis-timing of staff breaks led to short staffing at critical times
    * Poor floor layout led to severe bottlenecking during busy periods
    * Red tape from upper management led to many shifts been understaffed and several staff not getting enough hours
    * Clear favouritism towards certain members of staff

    Advice to Management

    Understand that no two pubs in this chain are the same and that it isn't possible to apply the same blanket rules to all of them. Lower level management need to be allowed more flexibility in this regard.

    It would also be worth reviewing the break system and work it around patterns to prevent short staffing just before / during a rush. The layout needs to looked as well to prevent bottlenecking in future.

    J D Wetherspoon Response

    14 Dec 2015 – Senior Recruitment & Training Manager

    Thanks for your review - we are glad yo made some good friends whilst working for us. There is, indeed, a very fine balance when managing hours and rotas and it is not an exact science. It's... More


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