Good company to retire, but not to keep learning and grow - Senior DevOps Engineer IBM Employee Review

2.0
15 Jul 2023
Recommend
CEO approval
Business outlook

Pros

- They have some (if you are lucky enough) projects they are really interesting. - There are offices everywhere. - The 401k (in the US) package is not bad. - There are good people working there, not everything is bad at all.

Cons

I will start summarizing that IBM has been by far the worst company I have worked for in my career. I have worked in different companies in different countries and I wanted to try IBM because, you know, "it's an amazing technology company" that have created a lot of different patents. But once you started there you will notice that everything is still working old school. Then is when you notice IBM is not what it was in the past. These are the main point of views that are headaches: - Nothing is centralized, teams around IBM use different tools and processes, is like an anarchy. - Management is not transparent at all (I had the luck to have a manager who was really good, but the others I have... lies and smoke). - If you are in the Research department, probably this doesn't apply, but there are a lof of people hired who doesn't know anything about Agile methodologies, pipelines, DevOps... I have been working with teams that everything was manual. They didn't have anything automated, no version control, no documentation for people once they start in the team, just people "developing" without asking themselves "why I am doing this" or "what can I improve". They don't care about quality or documentation, and this was not a new team. - The CEO use to have some monthly sessions where he explains and answer questions that people ask. Don't let them lay to you, most of the things are lies. The most funny is he answered questions like "There will be layoffs in IBM?", he said "we are not going to do layoffs in the following months". Well, more than 19.000 were laid off two weeks after. - They bury you in paper and bureaucracy. Once you leave the company expect to receive 100 mails with papers. I recommend to hire a lawyer, because these guys retire the money from your 401k when they shouldn't, and when you reclaim they said you were right, but you have to notice it. Whatever, there are a lot of things that can be improved in IBM. I feel sad that a company like this, that was amazing before, now is like this. Recommendation: if you have other offers, take a look to the Glassdoor reviews (of course), but try to avoid this company. If you plan to retire here, I guess is a good company to do it, but if you plan to learn more and grow, forget about it.

Explore other reviews about IBM

5.0
13 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I worked for IBM Cloud and enjoyed my time there.

Cons

I think that sometimes I needed a lot of permissions for small things but this is common at many big corp positions.

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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