Not what it used to be. - Systems Engineer IBM Employee Review

2.0
22 Aug 2010
Recommend
CEO approval
Business outlook

Pros

Looks good on a resume. Often get to work on new technologies. There are still many, many great folks there.

Cons

Full disclosure: I was laid off. However, I am not a bitter and angry ex-IBMer - I was elated to get my layoff package (very reasonable) and found a new, much better paying job before my severance ran out. IBM was very good to me for many, many years (and my tenure started long after the golden years before the early 1990's) and I'm too young to have been personally affected by the pension shenanigans. My review comes from working in the Server group. It is no secret that IBM's "strategy" has been to reduce it's US workforce. They're achieving this by two methods: small but continuous layoffs spread throughout the company and by making it more unpleasant to work there to encourage attrition. The unpleasantness ranges from big things (most people haven't had a raise in years) to the petty (no coffee, no soap in the kitchens, etc.). Meanwhile, the senior executives are making millions upon millions Consequently morale throughout the entire company is extremely poor. Training? Only if it's free and local (no travel expenses). Raises? Small and non-existent. IBM redefined their salary ranges a few years ago. We used to hear you've got lots of growth left in your salary range. Now you hear, "well, you're near the mid-point of your range, so you're paid what you should be paid. It's like jumping halfway to a wall - you'll never reach it. Salaries? When I worked there, I thought it wasn't bad, but three of us have left my team in the past two years and we've each received pay increases at our new companies in excess of 30% and that's been in this terrible economy. Working Conditions? Varies widely throughout the company depending on your local mgmt and location. It was generally pretty good where I was in the Pacific NW. Career? At the big sites, there's plenty of places to transfer or try new jobs. Smaller remote sites are more limited. And there's no way IBM's paying for anybody's relocation. Promotions? Still possible if you're on the right projects or working with the right customers. Pay raises are minimal with a promotion, but at least the halfway point in your salary range is a little further away after a promotion. IBM's always been beauracratic, but local management always had flexibility to take care of their people. That's gone now, First and Second line managers are now probably the worst jobs in IBM. They're reduced to just implementing the new and often petty people policies dreamed up by the execs.

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CEO approval
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Pros

Relocation bonus and welcoming team

Cons

Very large and corporate at times

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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