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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Key Responsibilities:

• Work closely with Account Executives across the entire sales process, evaluating sales opportunities by considering customer technical requirements, competition, decision-making processes, and funding
• Quickly establish trust with the client's IT team and C-Level executives at our potential clients
• Showcase how MuleSoft's Integration & Hyper-automation Platform can revolutionise IT through demos, whiteboards and presentations
• Help drive selling at scale by running webinars, workshops and other events across the region
• Engage with Italian-speaking customers and stakeholders, delivering presentations, demos, and technical discussions in Italian where required

What you will achieve:

3 months:

• Attain MuleSoft Developer certification
• Successfully complete MuleSoft's SE training program
• Enhance your architectural problem-solving and whiteboarding skills through shadowing and role-playing customer scenarios
• Engage with Account Executives and your peers, shadowing customer calls and engagements

6 months:

• Assemble all the skills of a successful SE by closing deals
• Collaborate with Account Executives on account planning and strategy
• Take ownership of technical sales from start to finish for a range of opportunities
• Deliver product presentations and demos tailored to the client's business outcome, technical requirements and audience
• Develop and present custom demos based on customer needs or industry trends
• Support marketing through evangelism activities such as participating in demo-driven webinars, and speaking at industry events, among others

What you’ll need to be successful:

• Prior experience in enterprise software Pre-Sales, ideally in the SMB segment
• Proficiency in quickly building trust with clients and the ability to influence key decision-makers throughout the sales process
• Familiarity with cloud technologies, including iPaaS, SaaS applications, cloud infrastructure, etc.
• A passion for technology and the ability to translate that passion into tangible business benefits for customers
• Proficiency in leading workshops, webinars and other customer-facing engagements
• Ability to demo and present a technical solution aligned with customer outcomes
• Excellent verbal and written communication skills, coupled with strong presentation abilities
• Willingness to travel as required within the EMEA region and to maintain flexibility regarding working hours
• Fluency in Italian and English (both written and spoken) is essential

What could also help you in the role:

• Knowledge of middleware, integration architecture patterns, microservices, enterprise messaging patterns, APIs, BPM, RPA, etc.
• Proficient in hands-on development, coding, and API design
• Track record of creating custom demos

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.