I got a phone interview firstly - asking me basic interview questions and they were polite and encouraging. Then they asked me to come into the store for an assessment. They set me on ladieswear, seeing how I am around customers, then they put me in the fitting rooms to see how I performed in there. Then they worked with me - they asked me to pick a shoe and say what would go with it - eg colours, items of clothing and the occasion the shoe would be most suitable in. Then they took me up to the managers office and offered me the job there and then!
Interview questions [1]
Question 1
If it was a busy sale day, you had clothes hanging on the rails, a busy shop with a long queue, customers asking you for help and children running round, what would be your first to last priority and why?
They will show you the store and give you tasks on how to help customers, displaying competencies in customer service, this depends on deparments because if you work in another department, they will make you tag or fold clothes.
Applied online, did an online assessment, then a video interview. After that they made me come into the store and put an outfit together (for a wedding guest I believe) in 30 minutes. You pick out the outfit, jewellery, makeup, shoes, other accessories etc.
Easy interview on the phone then in store trial where i had to help customers and tidy the shop floor. The process was quick and easy and I was offered the job on the spot
