I applied online. The process took 4 months. I interviewed at Microsoft (Bucharest, Bucuresti) in Apr 2023
Interview
There`s a role play consisting of 3 interviews. One with a BPO, one with a fellow colleague, and one with a manager or more. They get you through every possible scenario and situation where your customer is upset, angry and wants to kill Microsoft. They expect you to know their processes like you`ve been an employee in Microsoft for 10 years. Also no feedback, and I heard it happens even with internal applicants.
Interview questions [1]
Question 1
Describe the service support and approach for a customer which has critical issues. How do you overcome stress and multi-tasking? What do you know about IoT, SaaS, and on-premises Microsoft solutions? How would you describe Azure to a senior, that has no understanding of how the cloud works? What situations where customers have been narrow minded, and lacking patience did you overcome, and how?
I applied online. I interviewed at Microsoft (New York, NY)
Interview
First round first, followed by three interview rounds for the final round in a few weeks. Third round was 3 rounds with 5-10 mins intervals. I really loved interviewing with Microsoft. Each interviewer seemed like people I would also love to work with.
Reach out by HR recruiter, then 3 interviews with manager and team members. After interview a follow up with recruiter that I was preferred candidate and salary/bonus negotiations. This was my third time applying and first experience with interview process.
I applied through other source. The process took 1+ week. I interviewed at Microsoft (Sydney) in Dec 2025
Interview
It was amazing. There were three rounds. Started with phone screening, then meeting with recruiting manager, and then the director. The process was smooth. The interviews were back to back - almost everyday.
