Ritz-Carlton Reviews

Updated 18 Sep 2020

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4.1
80%
Recommend to a Friend
87%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
630 Ratings
Pros
Cons
More Pros and Cons
  1. "Great trainings are offered for those willing to learn"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Ritz-Carlton full-time

    Pros

    Amazing trainings offered for those who want them

    Cons

    Long hours, demanding work, but rewarding

  2. "Great place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Director of Finance in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 3 years

    Pros

    I really enjoyed my 4 years working for the company. They have great team building activities and you really make friends for life.

    Cons

    It's a bit difficult to move within the company especially on a lower than managerial level.

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  3. "not bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Ritz-Carlton part-time for less than a year

    Pros

    not a bad place to work

    Cons

    time taken from your life

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  4. "Great place to work for people who wants to do career in hospitality industry."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Relations 
    Recommends
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Even front line employees have a great amount of freedom on how to do things. Plenty of training, opportunity to do cross training in other departments. Great growth opportunities as the company prefers to promote own employees instead of taking somebody from outside. Good staff food.

    Cons

    All usual cons of hospitality industry; dealing with rude or drunk customers, shifts, working on week-ends etc.

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  5. "Great pace to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Chef 

    I have been working at Ritz-Carlton full-time

    Pros

    advancement opportunities are readily availible

    Cons

    Nothing I can think of

  6. "Awesome company and great culture!!!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pool Server in Santa Barbara, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton part-time for less than a year

    Pros

    Had excellent training and a great team to work with in every department.

    Cons

    A little chaotic behind the scenes but it flew by with the amazing staff.

  7. "Loved working their"

    5.0
    Former Employee - Chef Manager 

    I worked at Ritz-Carlton full-time

    Pros

    Great company, great people, great service

    Cons

    Pay could be better for culinary, and insurance to

  8. "Great experience and leadership opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time for more than 5 years

    Pros

    Knowledgable leaders, coworkers like family, a lot of opportunities to grow in the field

    Cons

    Hours can be crazy at times, not so nice guests/clients

  9. "Good"

    5.0
    Current Employee - Bellboy/Cleaner in Half Moon Bay, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Ritz-Carlton part-time for more than a year

    Pros

    Clean, Good Hours, Good Management

    Cons

    Some customers are very rude and snobby

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  10. "Amazing Experience...Looking forward to working with the brand again!"

    5.0
    Former Employee - Guest Relations 

    I worked at Ritz-Carlton full-time

    Pros

    Pay, community, colleagues, employment, working hours

    Cons

    Unions, languages, VIPs, difficult guests

Found 1386 reviews