Ritz-Carlton Reviews | Glassdoor.ie

Ritz-Carlton Reviews

Updated Dec 11, 2019

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4.0
77%
Recommend to a Friend
89%
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
563 Ratings
  1. Helpful (1)

    "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In Room Dining Server in Rancho Mirage, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Fun people to work with. Interesting guest interactions on a daily basis. Consistent work to be done.

    Cons

    The work schedule is very inconsistent. The workload is either extremely difficult and exhausting or dead very little middle ground.

    Advice to Management

    Treat employees with genuine care and respect and the results will be amazing

    Ritz-Carlton2019-09-05
  2. "Good benefits - Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Administrative Assistant in Laguna Niguel, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    Part of Marriott so there are great hotel discounts and opportunities to grow. Great culture and values

    Cons

    Low base pay and not enough work sometimes

    Ritz-Carlton2019-09-09
  3. "Good stepping stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Singapore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time for more than 3 years

    Pros

    Supportive environment, helpful colleagues, strong HR, hardworking team always striving for excellence.

    Cons

    Long hours, wide job scopes.

    Ritz-Carlton2019-09-03
  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service Representative in Marina del Rey, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ritz-Carlton full-time for more than 10 years

    Pros

    Amazing company known world wide as one of the best.

    Cons

    Paying a competitive wage for the area.

    Advice to Management

    N/A

    Ritz-Carlton2019-08-30
  5. "Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - HOUSEMAN 

    I have been working at Ritz-Carlton full-time

    Pros

    Flexibility Great staff Nice hotel Great work environment

    Cons

    Not enough time to learn everything

    Ritz-Carlton2019-08-30
  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Ritz-Carlton full-time

    Pros

    Challenging, staff caring, happy, fun

    Cons

    Long working hour, lack of manpower

    Ritz-Carlton2019-08-22
  7. "Communication Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ritz-Carlton full-time

    Pros

    Company has a good growing opportunities

    Cons

    Company has no clear development plan

    Ritz-Carlton2019-08-21
  8. "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nail Technician 

    I worked at Ritz-Carlton full-time for more than a year

    Pros

    Great pay ( when busy), hotel benefits

    Cons

    Terrible managers, no sanitation protocol, cheap supplies and polishes.

    Advice to Management

    Hire better spa management. Follow state board sanitary regulations.

    Ritz-Carlton2019-08-30
  9. "Among the Best in Hotels"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SPA Attendant in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Ritz-Carlton part-time for less than a year

    Pros

    Employees in different departments could have different experiences, but for the most part the hotel does their best to hire the best qualified people for the job and doesn't settle for anything less than 5 Star from their employees. The company culture is strong, the pay is more than fair, and they do their best to take care of everybody that works for them. There are benefits for part time staff as well. They... expect a lot from you, but when it comes down to it the work isn't overly demanding and the management does their best to give you all of the tools to succeed. Growth is also a very big value in the brand and many people in management and directing positions have been promoted internally.

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    Cons

    Back of house facilities for staff aren't as nice as other 5 Star properties Unlike working at other hotels, you'll never get amazing deals on visits to other Ritz Carltons. Employee Experience rates are set by individual hotels and sometimes you can still wind up paying over $500 per night at another Ritz, unlike Four Seasons which gives you minimum 3 comped nights per year. Communication between departments... can sometimes be an issue.

    Show More
    Ritz-Carlton2019-08-13
  10. "associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate in Bangalore
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Ritz-Carlton full-time for less than a year

    Pros

    good relation between associate and management

    Cons

    no personal life . long hour sift

    Advice to Management

    provide work life balance

    Ritz-Carlton2019-08-04
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