I worked at Ritz-Carlton full-time (More than a year)
Even front line employees have a great amount of freedom on how to do things. Plenty of training, opportunity to do cross training in other departments.
Great growth opportunities as the company prefers to promote own employees instead of taking somebody from outside. Good staff food.
All usual cons of hospitality industry; dealing with rude or drunk customers, shifts, working on week-ends etc.
Advice to Management
Nothing really. I think it is a top you can get from hospitality industry.
I applied through college or university. I interviewed at Ritz-Carlton (Atlanta, GA (US)) in July 2016.
It was easy because I was determined and confident to get the job. This is a interview where you might want to do your research first before even applying. They are very strict and intimidating