OneSupport Reviews
Updated Aug 1, 2022
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Found 700 of over 717 reviews
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Recommend to a Friend
Approve of CEO
Anthony Herrera
327 Ratings
Pros
"Easy going decent pay work from home" (in 307 reviews)
"Flexible schedule, supportive management and work from home" (in 80 reviews)
Cons
"Starts with low pay and alot of work" (in 68 reviews)
"I requested to be a part of the tech support team, and it took me (and others) a week to realize we were being trained for account services" (in 34 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee, less than 1 year★★★★★
Pros
It was a worry from home position.
Cons
If there were system issues on the company's side that prevented you from carrying out your job, they require you to clock out and proceed to work with IT to fix their problem. You did not receive pay, but if you did not stay and work with IT, your job could potentially be terminated.
Continue reading - Current Employee★★★★★
Pros
Awesome training and support and management staff professional and kind.
Cons
Works of metrics and If you happen to get low metric scores they tend to decrease amount of hours work within your biweekly scheduled.
- Current Employee★★★★★
Pros
Work from Home, fast advancement, friendly people
Cons
Promotions are slow and cap out fast.
- Current Employee★★★★★
Pros
Can't really do much to help end users
Cons
Weird schedule Lots of yelling by end users
- Former Employee, less than 1 year★★★★★
Pros
Awesome leadership and flexibility managers work with you
Cons
Low pay. just low starting out
- Former Employee★★★★★
Pros
Paid bills I guess .
Cons
Frontier is a terrible company .
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Work from home, great benefits
Cons
no comment at this time.
- Former Employee★★★★★
Pros
Remote. Friendly staff. Flexible schedule.
Cons
Bad reviews. No down time. Horrible customers
- Current Employee, more than 1 year★★★★★
Pros
Open door policy Good benefits for individuals great team environment
Cons
Meh pay for what you deal with. Customers are not the best, they act like children with fits. Can be exhausting.
- Former Employee, more than 3 years★★★★★
Pros
*WAH *Flexible times *Great community *Always something new to learn! *Great way to learn how to talk to people *Great way to learn IT basics
Cons
*The pay *not being onsite so no hands-on with hardware
Continue reading
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OneSupport Reviews FAQs
OneSupport has an overall rating of 3.4 out of 5, based on over 717 reviews left anonymously by employees. 62% of employees would recommend working at OneSupport to a friend and 51% have a positive outlook for the business. This rating has been stable over the past 12 months.
62% of OneSupport employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated OneSupport 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at OneSupport to be benefits, coworkers, work life balance and the cons to be culture, management, career development.
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