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OneSupport Overview
- www.onesupport.com/onesupport-careers
- San Marcos, United States
- 1001 to 5000 Employees
- 1993
- Company - Private
- Cable, Internet & Telephone Providers
- $25 to $50 million (USD)
Competitors: Unknown
teleNetwork is the leader in providing contact center and business process outsourcing services to companies who want to create a differentiated customer experience. We set out each day to identify ways to improve the experience for our clients by developing and executing highly ...
Mission: At teleNetwork, we strive every hour of every day to assist our clients and their customers. We exist to make their experience using technology as pleasant and trouble free as possible.
We are committed to providing our employees with a friendly and comfortable work ...
OneSupport Reviews
3.3
★★★★★
Recommend to a Friend
Approve of CEO
Anthony Herrera
342 Ratings
★★★★★
"Quality of Life Dependent on Department"
14 Mar 2023 - Supervisor in San Marcos, TX
Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Pros
You can work from home Can easily advance with moderate amount of effort May get assigned to an easy contract/position (I believe one department worked for a state's Fish and Wildlife department)Cons
May get assigned to a difficult contract (Customer service and tech support for a major ISP. Mine was Frontier communications) Completely inadequate training (I was trained by Frontier employees andAdvice to Management
Let employees design training program.Diversity & Inclusion at OneSupport
3.9
★★★★★
(190 reviews)
Diversity & Inclusion FAQs
All answers shown come directly from OneSupport Reviews and are not edited or altered.
Does there seem to be diversity at OneSupport?
...Contracts can have more diversity...Read More
OneSupport Interviews
Experience
Positive68%
Negative17%
Neutral16%
Getting an Interview
Applied online92%
Employee Referral3%
In Person3%
Difficulty
2.1
AverageHardAverageEasy
Customer Service Agent Interview
Anonymous Employee in United StatesAccepted OfferPositive ExperienceEasy InterviewInterview
It was very easy. Talked with a recruiter then we set up a video interview. Was offered a job on the spot after a video interview. They require you bring your own equipment and the training was easy for the contract I am inInterviewCan you tell me what the difference between DSL, Cable, and Fiber internet?
Answer Question
See All 165 interviews
OneSupport Awards & Accolades
Popular Careers with OneSupport Job Seekers
OneSupport FAQ
(42 Questions)
All answers shown come directly from OneSupport Reviews and are not edited or altered.
What is health insurance like at OneSupport?
...Bad health insurance, Low wage ceiling...
18 January 2023
People Also Ask about OneSupport
Employees rate OneSupport 3.3 out of 5 stars based on 764 anonymous reviews on Glassdoor.
To get a job at OneSupport, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at OneSupport and prepare for tough questions.
Overall, 57% of employees would recommend working at OneSupport to a friend. This is based on 745 anonymously submitted reviews on Glassdoor.
68% of job seekers rate their interview experience at OneSupport as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at OneSupport.
43% of employees think that OneSupport has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.
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