OneSupport Overview

  • www.onesupport.com/onesupport-careers
  • San Marcos, TX
  • 1001 to 5000 Employees
  • 1993
  • Company - Private
  • Cable, Internet & Telephone Providers
  • $25 to $100 million (USD)

CompetitorsUnknown

teleNetwork is the leader in providing contact center and business process outsourcing services to companies who want to create a differentiated customer experience. We set out each day to identify ways to improve the experience for our clients by developing and executing highly ...
Mission: At teleNetwork, we strive every hour of every day to assist our clients and their customers. We exist to make their experience using technology as pleasant and trouble free as possible. We are committed to providing our employees with a friendly and comfortable work ...

OneSupport Reviews

3.4
62%
Recommend to a Friend
77%
Approve of CEO
Anthony Herrera
Anthony Herrera
327 Ratings
2.0
Former Employee, less than 1 year

"Think thrice!"

1 Aug 2022 - Customer Service Representative (CSR)
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

It was a worry from home position.

Cons

If there were system issues on the company's side that prevented you from carrying out your job, they require you to clock out and proceed to work with IT to fix their problem. You did not receive

Advice to Management

Pay people for all work they do, even if they are working with IT.
See All 717 Reviews

Diversity & Inclusion at OneSupport

3.9
(152 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from OneSupport Reviews and are not edited or altered.

Does there seem to be diversity at OneSupport?

...Contracts can have more diversity...Read More

Read 1 more responses

OneSupport Photos

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OneSupport Interviews

Experience
Positive68%
Negative17%
Neutral16%
Getting an Interview
Applied online92%
Employee Referral3%
In Person3%
Difficulty
2.1
Average
HardAverageEasy

  1. Technical Support Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at OneSupport (United States)

    Interview

    Initial phone call with recruitment was going over hours, availability, and computer software and setting up the webcam interview. Webcam interview was going over all the requirements for the computer and what’s expected, also getting to know a little bit about the company and what the work life would be like.
    Interview

    How would you handle a situation where a customer is very upset.

    Answer Question

See All 164 interviews

OneSupport Awards & Accolades

Let us know if we're missing any workplace or industry recognition

Popular Careers with OneSupport Job Seekers

JobsSalariesInterviews

OneSupport FAQ

(41 Questions)

All answers shown come directly from OneSupport Reviews and are not edited or altered.

See questions about:

What is health insurance like at OneSupport?

...Health insurance isn’t good at all...

15 September 2020

Read more

See 2 more answers

People Also Ask about OneSupport

Employees rate OneSupport 3.4 out of 5 stars based on 717 anonymous reviews on Glassdoor.

To get a job at OneSupport, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at OneSupport and prepare for tough questions.

Overall, 62% of employees would recommend working at OneSupport to a friend. This is based on 702 anonymously submitted reviews on Glassdoor.

68% of job seekers rate their interview experience at OneSupport as positive. Candidates give an average difficulty score of 2.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at OneSupport.

51% of employees think that OneSupport has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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