Cover image for HubSpot
Logo
See All Photos

HubSpot

Engaged Employer

HubSpot

Add a Review

HubSpot Reviews

Updated 1 Dec 2023

Verify your email to use filters. Having problems? Resend email
Found 2,949 of over 3K reviews
4.1
79% Recommend to a Friend
HubSpot CEO Yamini Rangan
85% Approve of CEO

Found 2,847 of over 3K reviews

4.1
79%
Recommend to a Friend
85%
Approve of CEO
HubSpot CEO Yamini Rangan
Yamini Rangan
829 Ratings

What are your colleagues talking about?

Find your exclusive Company Bowl™ on Community. Join the hottest conversation with your colleagues anonymously.
Join the conversation

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Team culture was great and there are lot of people that inspire you to be great and do your best.(in 389 reviews)
  • "The people are great and you truly feel like you have a say and a voice.(in 346 reviews)
  • "Great benefits in general and very flexible(in 214 reviews)
  • "5) Great leadership(in 84 reviews)
Cons
  • "The low salary does not match competitors(in 53 reviews)
  • "No diversity especially in the sales org(in 15 reviews)
  • "Unfortunately these managers are not enabling the success of their team members, but they are mostly interested in showing upper management that they are as cool as managers as they were as individual contributors.(in 14 reviews)
    1. 5.0
      25 Nov 2023
      Account Executive
      Current Employee, more than 3 years
      Dublin, Dublin
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've worked at a lot of places over the years, never stayed this long in one place, and have no plans on leaving. High performance culture but if your ok with that, in return you get transparent payscales and a clear path of progression, loads of opportunities to learn either formally through training / enablement and just due to the fast pace, challenging yet interesting nature of the role (talking to lots of companies regularly to help them achieve their growth goals) and HubSpot do a great job of consistently recruiting the right people to match their values. So you always find you are working with talented yet humble / good people.

      Cons

      Can be a bit overwhelming in terms of the amount of info that is sent from different teams, individuals etc re different initiatives etc. Lots of opportunity for your attention to be taken away from what really matters so over time have to get good at tuning certain things out.

      1. 2.0
        1 Dec 2023
        Account Executive
        Former Employee, more than 3 years
        Dublin, Dublin
        Recommend
        CEO Approval
        Business Outlook

        Pros

        -Great product -Amazing colleagues -Cool office with free food

        Cons

        I've stayed at HubSpot long enough to see that the widely advertised so-called "Culture Code" that everyone is talking about internally, has nothing to do with reality. In theory, yes, the culture is amazing. In action, if you happen to work with a manager that CONSTANTLY shares with you negative feedback and focusing only on what you do bad without highlighting the strengths and great things you might be doing, then sorry but there is a HUGE discrepancy between words and action. You cannot tell a rep to "be careful" in the future while choosing their holidays if they are not hitting their monthly quota. This is unacceptable and against your "culture code". When I decide to take time off in order to discharge and feel better from your continuous pressure is something that I will judge, and not you. I was constantly stressed and psychologically so forced every single time I would meet my manager, because I knew that I would get again negative feedback and no empathy at all. Zero empathy and zero support. Also, when I decided to talk about it with HR, nothing happened. They basically told me it's between me and my manager and I should try to solve it with them...!

        2
      2. Join the HubSpot team
        See Our Latest Jobs
        1. 2.0
          8 Sept 2023
          Senior Marketing Manager
          Current Employee
          Dublin, Dublin
          Recommend
          CEO Approval
          Business Outlook

          Pros

          The people you get to work with are top-notch, recruiters are amazingly talented at finding the right fit. Sometimes there is a bit too much of a "cult-like" feeling with HubSpot, but for the most part, everyone I met was amazingly kind, professional, and insightful. The office is a good place to work, and the limitless holidays are good.

          Cons

          I started as a big HubSpot fan when I was first hired. HR, migration, & payroll teams have made sure that I turn these views 180. The team was highly inefficient, rude, and uncaring, and would often make mistakes that impacted me financially and then brush it off with no restitution or consolidation. Honestly, startups do a better job at accommodating expats than this company. So if you're an expat or looking for immigration support, do not count on this company as they will constantly remind you you do not matter. This happened to many of my colleagues as well. The company also feels like it's in a make-or-break stage, where growth stagnates, costs and benefits are being cut, the team getting laid off, and the macro strategy is a mess. I wouldn't be surprised if the company started stagnating.

          11

          As an FYI I've flagged this to our core HR and our mobility teams for visibility as clearly something went really wrong here, so I want to ensure we understand it and follow up on our end. -Katie

          1. 3.0
            14 Nov 2023
            Customer Support Specialist
            Former Employee, more than 1 year
            Dublin, Dublin
            Recommend
            CEO Approval
            Business Outlook

            Pros

            - the team is great, some of the smartest, most helpful people I ever worked with - my managers and team leads were super empathetic and kind - WFH, hybrid options, lovely Dublin office

            Cons

            - so many interesting events, but I couldn’t attend any of them because I was constantly working overtime to hit my daily UOW (number of tickets actioned) - the role is super technical and the targets and KPIs are too high - there is no dedicated time to keep up to date with updates and new launches, or practising within the platform to improve your knowledge and service - everyone I talked with privately was working after 5pm in order to hit the daily goal, but no one is openly talking about it - although the high UOW goal was mentioned many times in anonymous surveys, the leadership team does nothing significant to help the support specialists’ work load- the UOW goal is still too high, they made small changes, and routing helped, but they still didn’t address the core issues- high UOW daily goal. - I was so excited about HubSpot’s culture and I’m still happy that I was part of it, but the way leadership conducted themselves during layoff conversations was so forced and artificial that I realised they hold their support reps to higher standards than their leadership team :/

            7
            1. 4.0
              28 Oct 2023
              Operations
              Former Employee, more than 5 years
              Recommend
              CEO Approval
              Business Outlook

              Pros

              -coworkers -flexibility/vacation policy -lots of opportunity in the market moving forward -CRM platform vs a single point solution is a competitive advantage -Brain and Dharmesh (founders) are a remarkable pair

              Cons

              -lack of investment in programmatic international growth -pay is not the highest -followed the crowd during big round of tech layoffs in a way that was contrary to culture they'd worked so hard to build -can be challenging to get a promotion or resources outside of sales or product -too many C-Suite leaders based in the US (all but one last I knew)

              1. 4.0
                17 Oct 2023
                Senior Customer Support Specialist
                Former Employee, more than 1 year
                Dublin, Dublin
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Brilliant culture and people working here. Everyone is really warm and helpful. Excellent in office perks like provided breakfast and lunch, bar and many events monthly. Remote people have a pay benefit to compensate. Fast paced enviornment, you're always busy. Forever learning and growing. If you're looking for a job that has great benefits, lovely people and always learning, this is it.

                Cons

                Management not as transparent as they should be. A lot of what was voiced fell upon deaf ears. I think pay is too low for the support provided. It's not a standard support role, metrics and standards are really high and I don't think the pay accurately reflects this. Really steep learning curve when starting out. No real opportunities to move elsewhere in the company, but that was likely down to the industry at the time.

                3
                1. 4.0
                  29 Nov 2023
                  Manager
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Culture: HEART inclusion personal growth very well

                  Cons

                  changing targets and KPIs continuously

                  1. 1.0
                    6 Oct 2023
                    Account Executive
                    Former Employee, more than 3 years
                    Dublin, Dublin
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    None, for the first week it seems all cool but it’s the most toxic environment I have ever worked

                    Cons

                    If you are an account executive it’s an horrible company where to work. They keep hiring and firing AE, because their target are not reachable, and because they have to show that “it’s a dynamic place to work” when actually they treat people like really badly. Plus for them diversity and inclusion means hiring women and gay, that are totally incompetent, in a management role so that they can better manipulate them. There is absolutely no “culture” as they claim but their true culture is manipulate and bully people, and if someone does not accept it, then they will just find an excuse to fire you. Stay hire from the south of Europe corporate team as their manager is the worse manager you will ever met in your career.

                    17
                    1. 5.0
                      20 Nov 2023
                      Product Manager
                      Current Employee, more than 1 year
                      Dublin, Dublin
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Great culture - Lots of autonomy - Strong leadership - Excellent product - Awesome colleagues

                      Cons

                      No real cons to report

                      1. 3.0
                        25 Feb 2023
                        Senior UX Designer
                        Current Employee, more than 3 years
                        Dublin, Dublin
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great pay & benefits , interesting projects and great coworkers.

                        Cons

                        High pressure, working in American high performance culture and really really bad American managers & directors throughout UX. Managers aren’t trained to work with different cultures, working standards or even work with people with disabilities. US office treats Dublin office like it’s disposable and a novelty rather than it being a partnership and an equal. Culture code is all smoke and mirrors. They don’t really practice it, it’s just a marketing project they use to sell to get customers to trust their business model. HubSpot is really good at selling a warm and empathetic company that cares but the internal reality is actually more ruthless.

                        23

                        Lots to take in here and sorry to read your frustration. I would strongly push back on us treating Dublin like it's disposable. We took employee rep feedback incredibly seriously as part of our consultation process and have delayed a significant amount of messaging internally out of respect for our colleagues outside the US. There's certainly always more we can do to be more global first and inclusive, and I take that feedback completely on board, but I don't think it's fair to say we treat Ireland as disposable by any stretch. We'll learn from some of the feedback, thanks for sharing it and helping our team grow in the Product Pillar. -Katie

                      Viewing 1 - 10 of 2,847 Reviews
                      </>Embed

                      HubSpot Reviews FAQs

                      HubSpot has an overall rating of 4.1 out of 5, based on over 3,181 reviews left anonymously by employees. 79% of employees would recommend working at HubSpot to a friend and 72% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, HubSpot employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at HubSpot. This rating has decreased by -3% over the last 12 months.

                      79% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HubSpot 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

                      Popular Careers with HubSpot Job Seekers

                      JobsSalariesInterviews

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Customer Service

                      can you give me some tips on how to successfully pass an interview for a customer service job as a 17 years old?

                      1
                      0 Comments

                      HR Generalist

                      If asked what type of management style to you prefer? How do you feel about micromanagement? How do you answer this professionally? Nobody likes micromanagement so why ask? Maybe bc the manager there does?

                      5
                      3 Comments

                      Morgan Stanley

                      In an interview is it a good practice to draw examples for answering situational questions from the most recent and relevant experience or should I draw examples from other previous experiences as well?

                      3
                      0 Comments

                      Glassdoor has 3,181 HubSpot reviews submitted anonymously by HubSpot employees. Read employee reviews and ratings on Glassdoor to decide if HubSpot is right for you.