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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions Taguig reviews

      Compare reviews

      1.8

      77% would recommend to a friend

      (3 total reviews)
      avatar

      Ritesh Idnani

      Not enough data to show CEO approval

      Ratings by category

      2.5

      Career opportunities

      2.0

      Work/Life balance

      1.8

      Compensation and benefits

      1.6

      Diversity and inclusion

      1.3

      Culture and values

      1.1

      Senior management

      Reviews by job title

      3 reviews
      2.0
      17 May 2026

      Chill work environment but management favoritism exists

      Associate
      Recommend
      CEO approval
      Business outlook

      Pros

      chill account and relatively not a hard core CSR

      Cons

      Management is sometimes an issue especially in terms of having favorites

      avatar
      Firstsource Solutions Response
      2w
      Thank you for sharing your feedback and experience. We’re glad to hear that you found the account environment relatively comfortable and manageable. We encourage you to connect with the HR team for a one-on-one discussion so that your concerns can be understood and addressed appropriately.
      1.0
      3 Oct 2025

      Try at your own risk

      Customer support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      offers good benefits such as work-from-home opportunities and frequent employee engagement activities. Some boses are kind and considerate ,

      Cons

      Salary offers are not transparent, and the working environment faces many issues, including unprofessional staff behavior and supervisor bias, which can affect fairness and growth. Account incentives are very low and hard to get if account is not stable, No yearly appraisal, some are project base.

      avatar
      Firstsource Solutions Response
      7mo
      Thank you for sharing your feedback. At Firstsource, our compensation structure is designed based on clearly defined internal frameworks and aligned to prevailing market benchmarks. Salary variations may occur depending on factors such as the complexity of the role, skill requirements, and business needs. We value transparency and continuously work towards ensuring that all aspects of our compensation and incentive structures are communicated clearly during the hiring process. Your feedback helps us further strengthen this effort.
      2.0
      8 Aug 2024

      Overall review

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good for starters in the bpo industry.

      Cons

      Low salary, management are disorganized, payroll always have a dispute every payout, agent gossiping toxic work environment, attrition is high which management cannot improve. Management always do bandaid solutions on things, incentive programs are low, lame engagement activities.

      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions reviews in Taguig

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