Downward Spiral - Software Developer USAA Employee Review

1.0
7 Jul 2019
Recommend
CEO approval
Business outlook

Pros

N/A - There are no real benefits here unless you want to live in San Antonio.

Cons

USAA paints a pretty picture but is no different from any competitors. USAA historical under pays and tries to sell the "bonus" as making a position competitive. The reality is the bonus continues to go down each year with no real improvement to base pay. The culture at USAA is largely favorite based. The people who are clueless or generally not skilled will still get ahead if they play up to a manager. The overall skill in my area was quite sad for what the project was actually doing. This is likely one of the factors behind such poor member experiences in USAA products. Open thinking and attempts to give improvements are shutdown more often than not. The simple fact of USAA's compliance issues are a telling tale of how the real state of USAA is.

Explore other reviews about USAA

5.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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