Area Sales Manager - Good brand, terrible management and culture - ASM (Area Sales Manager) UPS Employee Review

3.0
18 May 2018
Recommend
CEO approval
Business outlook

Pros

UPS is a 108 year old brand that a staple in America. On top of the fact that the brand is basically "too big to fail", opportunity will continue to exist as our culture moves more and more towards e-commerce being the primary way to shop. Even though some benefits for management have been eliminated, the overall package is still very competitive. Also, regardless of the threats, it's basically impossible to get fired here unless there is an integrity issue.

Cons

The micromanagement on the sales side is absolutely insane. Literally once, twice, even three times daily conference call to report on what you are doing. Zero room for creativity anywhere in the company, as the management committee led by the old fraternity of old Operators continues to rule the roost. Management is in it for short term stock gain, and nothing more. "Transformation" is the name for investing in the capacity we should have invested in 5 years ago. Customers are knowingly charged inaccurate surcharges and bogus "adjustments" and upper management has an incentive to make sure it stays this way. Finally, it's a culture of CYA and throwing each other under the bus. If we can fix a problem for the customers or our company, but it will cause any high level management to look bad, we look the other way solely to play the political game.

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5.0
5 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-benefits -coworkers -being around planes - 5 hour shifts -good pay -employee discounts -discounted flights/jumpseat

Cons

-long training on pc -management can be a bit mean -early morning hours -if any delay due to weather or something wrong with plane you stay later -union workers get away with anything -management pays attention more to non union then union -favoritism -dont seem to favorable to disabled or spectrum people -lack of understanding to any personal or medical issues -as management your always having to be there if you miss more then 3 days or get sick or injured you are fired -nonunion gets punished over unionized workers

5.0
3 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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