UPS Reviews | Glassdoor.ie

UPS Reviews

Updated 17 Sep 2019

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Found 12587 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
68%
Approve of CEO
UPS CEO David Abney
David Abney
3,283 Ratings
Pros
Cons
  • "Long hours poor management at times(in 592 reviews)

  • "You don't always get the most hours if you're on the part time side(in 585 reviews)

More Pros and Cons
  1. "General Ledger Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Ledger Accountant in Dublin, Dublin
    Recommends
    Approves of CEO

    I have been working at UPS full-time for less than a year

    Pros

    Fantastic people, great atmosphere, excellent culture from top to bottom.

    Cons

    I have no cons to report

    Advice to Management

    Nothing

    UPS2019-02-10
  2. "Billing Customer Service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Billing Customer Service Representative in Ballymount, Dublin
    Recommends
    Positive Outlook

    I have been working at UPS full-time for more than a year

    Pros

    Possibility to learn and grow. Easy going environment . Flexible hours.

    Cons

    Archaic it systems. Salary is not bad but neither good. Management is focused only on work volume instead of quality.

    Advice to Management

    Management should have a middle term grow plan, maybe making at first a financial investment in personnel . “Feed your horses and they will look after you” . Ups has some procedures that need time to understand giving a basic salary to the employees for such complicated procedures make them run away ASAP. This results in constantly having new staff that doesn’t now internal procedures, dropping productivity and time... to solve problems, nevertheless all the time lost by colleagues to deal with problems raised by inexperienced staff.

    Show More
    UPS2019-09-09
  3. "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at UPS full-time

    Pros

    International environment and culture is great

    Cons

    High pressure Huge amount of o/t Old computers crash at least once a day

    UPS2019-07-07
  4. "Billing ballymount"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Billing Customer Service Representative in Ballymount, Dublin

    I worked at UPS full-time for more than a year

    Pros

    Good atmosphere In my team

    Cons

    Average salary compare to other companies, no benefits, no unpaid days for employee unless you beg to your supervisor, I believe that's the reason why majority of people change company Instead of company keeping people with good knowledge and good attitude.

    Advice to Management

    Fight for more benefits and higher payment for the teams so people don't leave.

    UPS2019-07-12
  5. "Driver / service provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Driver Service Provider in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UPS full-time for less than a year

    Pros

    Not having to work weekends . Great safety training .

    Cons

    Worked for ups finglas . Impossible task to complete workload man vs satistic .you follow ups policy but management dont follow it. The center needs to deliver x amount of packages to run efficiently so the managers /supervisers have to push as much as they can out the door even when you tell them it's not humanly possible to do so . They have no choice but to load Van's to the roof because the computer says... its possible .

    Show More

    Advice to Management

    Plan your day . Have a set routine and stop picking on the drivers

    UPS2019-06-27
  6. Helpful (1)

    "No life working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at UPS part-time

    Pros

    None at all really. Bad starting time. Poor monthly salary for work done. Poor contract hours.

    Cons

    Working on the nightshift you are treated as an inconvenience and a drain on turnover. The shift is run by idiot supervisors who like to shout all over the warehouse constantly. Then upper management love to come in throwing their weight around in the mornings shouting at people etc.

    Advice to Management

    Clear out of supervisors and management . Better contract hours.

    UPS2019-06-19
  7. "Bad company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Billing Customer Service Representative in Ballymount, Dublin

    I worked at UPS full-time for more than 5 years

    Pros

    Some nice colleagues to work with

    Cons

    -Very low salary compared to other companies in Dublin. -No benefits, unless you count a very low annual benefit and a box of chocolates with a handwritten card from the manager for Christmas -High turnover of great staff. -Very poor company culture. -Lack of learning opportunities. -People aren't particularly valued. -Obsolete tech and poor facilities (need to pay for everything except water) -Bad management.... Does not listen nor care very much and tends to follow an "it is what it is" philosophy when facing any complaints or requests from its employees. - Lots of nonsense rules, including dress code and clean shaven policy despite the position being not customer-facing.

    Show More
    UPS2019-05-25
  8. "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Account Executive in Finglas

    I have been working at UPS full-time for more than a year

    Pros

    Nice benifits, Free Parking, College scheme

    Cons

    Micromanaged, 1% commission on aggressive overall plan, Lack of ongoing training

    UPS2019-04-26
  9. "Mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Accountant in Dublin, Dublin
    Doesn't Recommend
    Positive Outlook

    I have been working at UPS full-time for more than 3 years

    Pros

    Some great people working there.

    Cons

    Work is too manual, too much overtime, poor salary & benefits, poor quality of staff in the last couple of years.

    Advice to Management

    There is a need to compete with other companies on a salary level to get competent staff in the door and to stay

    UPS2019-04-19
  10. Helpful (1)

    "Senior accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accountant 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at UPS full-time for less than a year

    Pros

    Pay is probably okay for the role

    Cons

    Management are weak and clueless really stuggling to stop outflow of staff

    UPS2019-04-16
Found 12587 reviews
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