UPS Reviews

3.4

54% would recommend to a friend

(36,820 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

37K reviews
2.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Actual position is not difficult Great deal of flexibility (normally)

Cons

Company may lay you off without warning Micromanagement is rampant with most managers KPIs are not relevant and make the job infinitely more complex than it needs to be Job turns into a corporate game Company as a whole does not seem to value it's employees or wants to pay them "Commission" Structure takes a degree in mathematics to understand and they can move the goal post however they want whenever they want. You have no control.

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Glassdoor has 41,029 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.