Good Ol' Days Are Gone - Strategic Account Executive Salesforce Employee Review

1.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

The company has a great reputation in the market so it's not difficult to get appointments. It's always easier to sell a product that has a #1 marketshare.

Cons

This place is a nightmare. The sales culture is toxic. They don't care about what's actually good for customers, they only care about what's good for the company. Managing a global customer with a $35M+ annual contract, leadership REQUIRED me to go to the customer at month end and beg for $10,000 orders. How are you supposed to be taken seriously asking for peanuts like that? I could go on and on..... there are a million examples like this. As for management, I had 7 managers in a 2.5 year span of time....7!!!!!!! You can't develop a relationship or get any help when you barely know your boss. Management is full of micromanagers too. Why pay your employees so much money if you tell them everything they need to do? Go hire kids straight out of college if you want someone to "mold," don't hire experienced professionals then tell them how to do every facet of their job. Finally (for now), the High Performance Culture is just a smoke screen. It gives leadership a green light to monitor metrics you don't even realize you are being measured against. It allows them to fire anyone at the drop of a hat. I couldn't support any good, self-respecting professional sales rep to work for SF. They are truly the picture of corporate greed....they are the devil.

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Salesforce Response
1y
Thank you for taking the time to share your experience. We're glad to hear you found value in our market reputation and the strength of our product — those are things we’re incredibly proud of. We’re genuinely sorry to hear that your experience with our sales culture and management structure didn’t meet expectations. We understand that frequent leadership changes and misalignment around priorities can be frustrating, especially for experienced professionals. Your feedback about micromanagement and the balance between internal reporting and customer focus is important, and we’ve shared it with our leadership and employee experience teams. We’re continuously working to create a culture that also supports autonomy, professional growth, and trust. While we may not always get it right, reviews like yours help us reflect and improve. We appreciate your candor and wish you all the best in your future roles.

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5.0
30 Jun 2026
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Pros

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Cons

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4.0
9 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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