A toxic, career-destroying mistake - Anonymous employee LinkedIn Employee Review

1.0
24 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some smart people, and apparently the cafeteria food is good. Above-average benefits.

Cons

These are just the highlights: 1) My recruitment was a straight-up bait and switch. I was promised a role that did not actually exist, both in formal and practical terms. 2) LinkedIn does not have teams so much as it has reporting structures. IC work is strictly solo -- there's no pairing, there's no collaboration, there's rarely even code review. You will not have any opportunity to learn from your colleagues or build meaningful things. I cannot stress this enough -- LinkedIn is by far the most isolating, disempowering place I have ever worked. 3) Decision making is strictly top-down. Your work is assigned by your manager. Initiative is not rewarded. Credit is not given. 4) You will not build transferable skills. All the internal data infrastructure is proprietary and outdated. Skills you bring from prior roles will have little value here, and skills you gain here will have no, or even negative, value when seeking your next role. It was clear within a week or two after joining that I had made a terrible mistake, and I left within a few months. I feel terrible for my colleagues that are still stuck there. At the IC level, many people feel trapped, and some don't even realize how bad they have it because they are so walled off from what the profession can achieve. I have had a heartbreaking number of colleagues reach out after I left just to hear stories about what it's like to collaborate in DS, because they've literally never even been told that is a thing. Many have been with LinkedIn for years. Additionally, it has been brought to my attention in confidence that there are very credible and widespread allegations of abuse and discrimination on my former team. It is not clear that they are being addressed.

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Cons

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3.0
21 Feb 2026
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Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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